A Quote by Jasmine Cresswell

dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release.

Jasmine Cresswell

Quote Topics

Clerk Company Counter Customer Customer Service Dealing Had Homicidal Phone Release Service Skills Sociopath Work

Quote Author

Jasmine Cresswell
Roman - Author
Born: 1941

Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.

Richard Branson

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

Fabrizio Moreira

Their educations ended with high school - my father going to work as a clerk and then salesman in a company dealing in printing and stationary, and my mother working as a secretary and then bookkeeper in a firm of wool merchants.

Martin Lewis Perl

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

Harvey Mackay

Practice negotiating, and hone your style and skills with low-consequence transactions. Call the phone company and threaten to switch providers if they won't give you a better deal on your service going forward. Go to a boutique and ask for a discount.

Ivanka Trump

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

Sanjay Kumar

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Jeffrey Gitomer

Most customer service people are great. It's that one customer service person from hell that drives me crazy!

Jon Jones

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.

Jon Jones

Customer service shouldn't just be A department, it should be the entire company.

Tony Hsieh

The goal as a company is to have customer service that is not just the best, but legendary.

Sam Walton

Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.

Bill Davidow

I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.

Chris Gronkowski

Zappos is a customer service company that just happens to sell shoes.

Tony Hsieh

Customer service should not be a department, customer service is everyone's job.

Ken Blanchard

So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.

Brian Tracy

A Quote by Jasmine Cresswell

Quote Topics

Quote Author

Related Quotes

Related Authors