Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
Fast growth in a start-up is a sign that customers like what you're doing.
Groupon's model: Getting the group discount rate first, finding the group second. The daily deal goes out and, if a minimum number of people sign up, they can all share in the group rate. Vendor gets customers, customers get a discount, Groupon gets a cut.
Prayer turns ordinary mortals into men of power. It brings power. It brings fire. It brings rain. It brings life. It brings God.
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.
Don't worry about wearing the sign; be the sign. You don't have to wear a sandwich board saying, "I am religious and spiritual and know what you should do." You do have to be the best of the mystical presence that your tradition brings. Certainly in Christianity, that means that you begin to go through life putting on the mind of Jesus, trying to see the world as Jesus saw the world.
A sure sign of a lunatic is that sooner or later, he brings up the Templars.
We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.
The big challenge with Internet financial services has been that it's very difficult to get large numbers of customers to sign up for your service.
I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.
Whenever I do the sign of the cross, it always brings comfort in situations when you are faced with adversity and stress.
Discipline brings us effort, sacrifice and suffering. Later it brings us something of an inestimable value: something of which those who live only for pleasure, profit or amusement will always be deprived. This peculiar indefinable joy which one must have felt oneself to understand is the sign with which life marks its moment of triumph.
The sign of vigour, the sign of life, the sign of hope, the sign of health, the sign of everything that is good, is strength. As long as the body lives, there must be strength in the body, strength in the mind, [and strength] in the hand.
For me, giving thanks is a sign of appreciation and gratitude that also brings about a deep sense of peace.