A Quote by Jeff Bezos

We've had three big ideas at Amazon that we've stuck with for 18 years, and thy're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

Quote Topics

Amazon Be Patient Big Big Idea Big Ideas Customer First Had Ideas Invent Patient Put Reason Stuck Successful Three Thy Years

Quote Author

Jeff Bezos
American - Businessman
Born: January 12, 1964

We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.

Jeff Bezos

There are a few giant companies that I love, and I love Amazon. Their customer service is impeccable: sometimes, just for the hell of it, I'll sleep on a mattress for three years and return it.

Albert Brooks

I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not in the purchase fulfillment, but in knowing as much about a customer base of ten or twenty million people as a corner store used to know about a customer base of a few hundred. In today's mass-merchandising world, that's largely gone; Amazon is trying to use computer technology to re-establish it.

Andy Grove

When people talk about successful retailers and those that are not so successful, the customer determines at the end of the day who is successful and for what reason.

Gerry Harvey

I remember when I was - I must've been 17 or 18 years old - I remember 'The Empire Strikes Back' had a big cliffhanger ending, and it was, like, three years before the next one came out.

Peter Jackson

Government is really successful when it's willing to make big, bold objectives, like, 'We're going to get to the moon.' But without leaders with big ideas, we get stuck.

Bill Maris

I went to visit a friend of mine, a writer name Troy Seal, a songwriting fool. He's had a ton of hits. He said, "I've got a thing I'm stuck on." ?I can hear the wind a blowin' - he already had that. You and me lord, we had it all. ?He only had that first verse. For some reason he was stuck. But that's how that came about.

Donnie Fritts

A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.

Michael Gerber

Twenty-five years ago my two main target species were goliath tigerfish and arapaima from the Amazon. Each took me six years to track down and catch, over the course of three expeditions to the Congo and six to the Amazon.

Jeremy Wade

I've been wrestling since I was 18 years old. And within the first five months of my wrestling career, I'd already had three concussions. And for years after that, I would get a concussion here and there, and it gets to the point that when you've been wrestling for 16 years, that adds up to a lot of concussions.

Daniel Bryan

I think leaders lead themselves, but leaders have ideas and maybe they're visionary ideas. Probably today, people would say Steve Jobs was a visionary because he invented this little gadget, the cell phone. But he didn't invent cell phones, and he didn't design the cell phone. He just took a couple of ideas and put them together, and no one else put those same ideas together as successfully as he did. But he had something that he was trying to do that intrigued him, and he could do it very well.

Les Wexner

The reason Netflix chose to use AWS is because they knew they'd be treated as every bit as important a customer as Amazon the retailer is.

Andy Jassy

We'd realized in the first ten years we'd built an infrastructure competence deep in the stack - reliable, scalable cost effective data centers to grow the Amazon retail biz the way we needed to. But we'd built Amazon so quickly that a number of the pieces of the platform had become entangled.

Andy Jassy

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.

W. Edwards Deming

Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.