A Quote by Jeff Bezos
We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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We really don't look at our competitors. The market is big. If you focus too much on competitors, you can lose focus on the customer. If we make our customers happier, we are going to win.
As our kids are drawn into, you know, Facebook and twittering and having their own cell phone and iPod and all those things , all of those things will take up as much time as you give them. What our goal is is to help them find that natural balance so that the things of our culture don't just steal their hearts and their minds and just consume their lives.
When were you born, who are your parents, where did you grow up? None of us earns these things. These things were given to us. So when we strip away all of our luck and our privilege, and we consider where we'd be without them, it becomes much easier to see someone who's poor and say, "That could be me." And that's empathy.
Nobody gets to live life backward. Look ahead; that is where your future lies. Opportunities are usually disguised as hard work, so most people don't recognize them. People who care about each other enjoy doing things for one another. There are really only three types of people: those who make things happen, those who watch things happen, and those who say, What happened?
We become so caught up in the busyness of our lives. Were we to step back, however, and take a good look at what we’re doing, we may find that we have immersed ourselves in the “thick of thin things.” In other words, too often we spend most of our time taking care of the things which do not really matter much at all in the grand scheme of things, neglecting those more important causes.
One of the great things about being a grandparent is you get to redo what you didn't or couldn't do as a parent. Oftentimes we forget that even while the parent is parenting, they're still a growing person. They're still trying to fix themselves. They're still out there not doing everything a hundred percent correctly. I had the best parents I could ever have, but the kinds of things that they were capable of doing, the things that they said and did, were very destructive to my sister, brother, and me. But they're so much more than those things.
I learn from winning, because it's much easier to point out things when you lose. But I think the alternate competitors can point out a lot of things when you win.
The competitors, like Commodore and Kaypro, were all doing speeds and feeds, whereas Steve always wanted things like “What is the significance in the world? How might this change things?
One of the most valuable lessons I learned...is that we all have to learn from our mistakes, and we learn from those mistakes a lot more than we learn from the things we succeeded in doing.
A tobacco industry has been a fairly linear and predictable industry. You know what's going to happen every year. You know from time to time you are going to have a tax increase, you are going to have regulatory restriction, but, as it applies to everybody, I think we are doing very well. But now it's much more technology-driven. Competitors other than our traditional competitors can come in, whether legitimate or fly-by-night ones, and you have to anticipate all those things. The whole organization has to gear up to this new reality and these new competitive rules around it.
It's a human desire to be scared. On some level, that's how we survived - that sense of fear and danger. Our lives are much safer, so we gravitate to those stories that makes us feel those things and learn lessons, even if it's just, 'What are you doing? Don't go in the basement!'
If I see somebody that's doing something good, I tell him, Hey, man, keep doing those things. Those things can make you be a great pro.'
I'm not in favor of no government. You do need a government. But by doing so many things that the government has no business doing, it cannot do those things which it alone can do well. There's no other institution in my opinion that can provide us with protection of our life and liberty. However, the government performs that basic function poorly today, precisely because it is devoting too much of its efforts and spending too much of our income on things which are harmful. So I have no doubt that that's the major single problem we face.
I think if you were to talk to women who have run, both successfully and unsuccessfully, nearly all of them would say, "You learn so much." You learn about yourself, what you're capable of doing.... And it doesn't have to all happen when you're young - I mean, one of the most powerful women in American politics is Nancy Pelosi. She had five children. She didn't go into politics until her youngest child was in high school.... That's one of the great things about being a woman in today's world: You have a much longer potential work life than our mothers or our grandmothers did.
I got like a list of things at the beginning. There were ten things that Bryan made for each one of us, and he drew us our own personal picture of our character that was in color. And uh, I just have a copy of it, I think that they're going to do something special with the originals at the end, like presenting them to us.
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
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