A Quote by Jeff Thull
The business of selling is not just about matching viable solutions to the customers that require them. It’s equally about managing the change process the customer will need to go through to implement the solution and achieve the value promised by the solution
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Europe needs us just as much as we need Europe and it's time to stop fiddling for a solution, it's time to implement the solution.
We need an international solution to the challenge of climate change, there's no question about it. But the real key is, can you actually get that - or get that solution - without the US' involvement? Can you not lead domestically, and expect the rest of the world will take action... the US needs to lead, we need to be out there.
By the way, that's a far less expensive solution than other very foolish solutions I've heard. The veterans love it, they love it. But it's a far better solution than anything anybody's heard and its common sense and it's there.The doctors need the business and the private hospitals and public hospitals need the business and they're sitting there, waiting. So we don't have a choice. We have to do that.
I think the problems with comedians that are political, and there are some brilliant ones, are the ones that offer no solutions. Not that there's a moral obligation for a comic to fix things, but I like to see a comic that's upset about something and offer a solution. It can be a funny solution. I like to see the thought process.
A social entrepreneur finds market-based solutions for change. Because without a market-based solution, without a sustainable solution, you go nowhere.
The ultimate solution is not in the hands of the government. The solution falls on each and every individual, with guidance from family, friends and community. The #1 responsibility for each of us is to change ourselves with hope that others will follow. This is of greater importance than working on changing the government; that is secondary to promoting a virtuous society. If we can achieve this, then the government will change.
Customer-centricity should be about delivering value for customers that will eventually create value for the company.
The best solution would be better strategies for more rapid economic growth and getting people jobs and increases in income. You should simply be clear about matching problems and solutions. If the problem is someone can't find a job because they don't have the skills and they need some retraining, extending emergency unemployment isn't going to solve that. You need the job training programs or the skills bills that come out of the House and are sitting in the Senate.
When you think about it, Airbnb is a great solution if your family is traveling with you on business and you need more space, if you're going for an extended stay, like a week plus. It's a great solution if you want close proximity to the work site and maybe there isn't a hotel across the street or whatnot.
Entrepreneurship is all about an idea that creates differentiated business value to one's customers. You must be able to convince your customers about the benefits that association with you or your products will give them. People are ready to pay if they are convinced about your services or products.
Often, very talented technical people find it extraordinarily difficult to take the viewpoint of customers, who are often ignorant about the technology and who may have strong and perhaps incorrect prejudices about it. The technical people may believe, deep down, that they know better what customers "should" need. Customers, of course, have a different perspective. They want products that will solve customer problems and provide other customer benefits, and will do so without undue risk or cost. Not infrequently, customers view advanced technology itself as a risk.
All walls fall. Today, tomorrow or in 100 years, they will fall. It's not a solution. The wall isn't a solution. In this moment, Europe is in difficult, it's true. We have to be intelligent, and whoever comes...that migrant flow. It's not easy to find solutions, but with dialogue between nations they should be found. Walls are never solutions. But bridges are, always, always.
The more there is a European solution to a theoretical, but possible, problem in the markets, the less we will have to talk about an I.M.F. solution.
There is little doubt that a significant part of any serious solution will require advances of technology, but that can only be part of the solution. Other major changes are necessary.
The outside-in discipline requires that you have an explicit customer-based reason for everything you do in the marketplace. Managers need to create what I call "customer pictures," verbal descriptions of customers that highlight the key customer characteristics and make those customers come alive. Although managers never know as much about customers as they want and need to know, the outside-in discipline requires that they construct customer pictures anyway, basing the pictures on whatever hard data they have plus hypotheses and intuition.
Some issues have no solutions. If no solution comes, then you should leave it as it is. If you hit a road where you have no solution, it is best you don't touch it.
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