A Quote by Jeffrey Gitomer

Customers will want to talk to you if they believe you can solve their problems. — © Jeffrey Gitomer
Customers will want to talk to you if they believe you can solve their problems.
Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.
Often, very talented technical people find it extraordinarily difficult to take the viewpoint of customers, who are often ignorant about the technology and who may have strong and perhaps incorrect prejudices about it. The technical people may believe, deep down, that they know better what customers "should" need. Customers, of course, have a different perspective. They want products that will solve customer problems and provide other customer benefits, and will do so without undue risk or cost. Not infrequently, customers view advanced technology itself as a risk.
And I've come to the place where I believe that there's no way to solve these problems, these issues - there's nothing that we can do that will solve the problems that we have and keep the peace, unless we solve it through God, unless we solve it in being our highest self. And that's a pretty tall order.
I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.
I didn't want to talk, and I didn't think dogs could solve my problems. But they were so uncritical and un-judgmental. Sometimes when you're really blue, you don't want to talk, but you want that sense of companionship. I certainly enjoy that with my beasts.
I tended to write poems about both social and spiritual problems, and some problems one doesn't really want to solve, and so the problems themselves are solved. You certainly don't want to solve problems in poems that haven't been solved in the world.
Only by moving away from the comforts of your conference room to truly engage with and listen to your customers can you learn in depth about their problems, produce features to solve those problems, and learn what drives customers to recommend, approve, and purchase products.
There aren't enough professionals to solve the world's problems. There will never be enough doctors to solve the health problems of the world. There will never be enough teachers to solve the education problems of the world - illiteracy. There will never be enough missionaries to care and comfort and share the Good News. It has to be done by normal, ordinary people.
No scientist is admired for failing in the attempt to solve problems that lie beyond his competence. ... Good scientists study the most important problems they think they can solve. It is, after all, their professional business to solve problems, not merely to grapple with them.
If we want to raise young adults who know how to solve problems, we must let them have problems to solve while they are still adolescents.
We are more than our problems. Even if our problem is our own behavior, the problem is not who we are-it's what we did. It's okay to have problems. It's okay to talk about problems-at appropriate times, and with safe people. It's okay to solve problems. And we're okay, even when we have, or someone we love has a problem. We don't have to forfeit our personal power or our self-esteem. We have solved exactly the problems we've needed to solve to become who we are.
Violence is a problem we all want to solve. I want to make sure that kids learn to deal with anger by learning how to talk with people to solve problems. Here in the United States Senate I want to make sure we have safe schools, safe neighborhoods and good things for kids to do after school!
Technology will definitely solve all our problems, but in the process it will create brand new ones. But that's O.K. because the most you can expect from life is to get to solve better and better problems.
Thousands of salespeople are pounding the pavements today, tired, discouraged and underpaid. Why? Because they are always thinking only of what they want. They don't realize that neither you nor I want to buy anything. If we did, we would go out and buy it. But both of us are eternally interested in solving our problems. And if salespeople can show us how their services or merchandise will help us solve our problems, they won't need to sell us. We'll buy. And customers like to feel that they are buying - not being sold.
Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.
I believe in political solutions to political problems. But man's primary problems aren't political; they're philosophical. Until humans can solve their philosophical problems, they're condemned to solve their political problems over and over and over again. It's a cruel, repetitious bore.
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