A Quote by Joe Lycett
Companies ignoring their customers. I think it's unforgivable. And I count using a chatbot on your website as ignoring your customers. Stop doing it.
Related Quotes
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
The fact that used cars is our largest category is a good example. We would not have sat in a conference room and said, "Hey, how about used cars?" So what can be learned that is extensible to other companies is to ask what are your customers doing with your products that maybe you didn't anticipate that they would do? How do you think of your customers as your research and development lab, as opposed to having an R&D lab at headquarters?
If you want to measure social media ROI, stop wasting your time doing software demos and attending webinars. Just figure out what you want to track, where you can track it, think about both current customers and new customers, and go do it.
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
Stop trying to change someone who does not want to change. Stop giving chances to someone who abuses your forgiveness. Stop walking back to the place where your heart ran from. Stop trusting their words and ignoring their actions. Stop breaking your own heart.
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Marketing is your battle plan for the sales team - it's about defining the landscape. Marketing is doing cohort analysis and understanding exactly what possible customers are out there. It's understanding not only which customers will respond to what messages, but also how customers will become clients if you include certain product features.
Your number one customers are your people. Look after employees first and then customers last.
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
I think that by ignoring the show you're ignoring the audience who put you there.
Your best customers are worth far more than your average customers.
If you burn out you aren't doing your customers or your investors or your employees any favors. You need to create a situation inside your company where you are going to be retained for a long time. I think that's your obligation if you're good.
In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.
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