A Quote by Joe Mansueto
Once you create a loyal customer base, it's tough for a competitor to take that away.
Related Quotes
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.
A chorus of tough southern belles whispered, You need a loyal husband around here. Loyal to you, loyal to your family, loyal to your land. I added, Good in bed, smart, and romantic. Politically, socially, and religiously compatible. And he had to want children.
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
I once got a Christmas card from my local Greggs. It said, 'To Scarlett, thanks for being such a loyal customer.'
Once you get something, it's awfully tough to take it away.
Loyal employees in any company create loyal customers, who in turn create happy shareholders.
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards.
As far as base humiliation goes, acting is a tough business. It's a tough, embarrassing thing to do for a living when you're starting out, and you better not have any ego or pride, because that will be wiped away clean by utter devastation.
It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.
Though rock is not the force that it once was in America, it still has a loyal fan base that always seems to continue regardless of what popular culture deems as the 'cool thing.'
Maidana is a young, strong and tough competitor. He's a guy that I can't overlook. You can never take any fighter for granted because anything can happen.
Honesty was a tough customer... Once you started allowing yourself some honesty, it couldn't easily be contained or limited to one part of your life. It was like poison ivy or a bossy houseguest. Once it was there, you couldn't tell it what to do. You had to really fight to keep it from taking over.
Take away material prosperity; take away emotional highs; take away miracles and healing; take away fellowship with other believers; take away church; take away all opportunity for service; take away assurance of salvation; take away the peace and joy of the Holy Spirit... Yes! Take it all, all, far, far away. And what is left? Tragically, for many believers there would be nothing left. For does our faith really go that deep? Or do we, in the final analysis, have a cross-less Christianity?
As the base rhetorician uses language to increase his own power, to produce converts to his own cause, and to create loyal followers of his own person - so the noble rhetorician uses language to wean men away from their inclination to depend on authority, to encourage them to think and speak clearly, and to teach them to be their own masters.
I think Amazon is the preeminent pioneer in building a new way of doing commerce: personalized, database-driven commerce, where the big value is not in the purchase fulfillment, but in knowing as much about a customer base of ten or twenty million people as a corner store used to know about a customer base of a few hundred. In today's mass-merchandising world, that's largely gone; Amazon is trying to use computer technology to re-establish it.
Related Authors
Bill Gates Quotes
American
Businessman
Charlie Munger Quotes
American
Businessman
Dieter F. Uchtdorf Quotes
German
Businessman
Henry Ford Quotes
American
Businessman
Jim Rohn Quotes
American
Businessman
Joseph B. Wirthlin Quotes
American
Businessman
Mark Cuban Quotes
American
Businessman
Mark Zuckerberg Quotes
American
Businessman
Peter Drucker Quotes
American
Businessman
Richard Branson Quotes
British
Businessman
Russell Simmons Quotes
American
Businessman
Sam Altman Quotes
American
Businessman
Steve Jobs Quotes
American
Businessman
Tom Peters Quotes
American
Businessman
Walt Disney Quotes
American
Businessman
Warren Buffett Quotes
American
Businessman