A Quote by John Cleese
A satisfied customer. We should have him stuffed.
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The only way to build a good company is one satisfied customer at a time. However, to build a great company, we must add one raving fan at a time. The difference is this...a satisfied customer will come back, but a raving fan not only comes back, but becomes part of your sales team. There's a big difference!
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
As far as being satisfied, I just don't think you should work towards being satisfied. If everybody were satisfied, we'd never get anything done.
Once you have sold a customer, make sure he is satisfied with your goods. Stay with him until the goods are used up or worn out. Your product may be of such long life that you will never sell him again, but he will sell you and your product to his friends.
A satisfied customer is the best business strategy of all.
The only thing that counts is a satisfied customer.
Only institutions that go about the old-fashioned business of taking in deposits from customer A and lending them out to customer B should be called banks. The rest should call themselves what they are. 'Parlors' would be appropriate, or 'dens' - words more suitable to venerable betting pursuits.
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
The well-satisfied customer will bring the repeat sale that counts.
Customer needs have an unsettling way of not staying satisfied for very long.
But if anyone supposes that there was no commercial fraud in the Middle Ages, let him study the commercial legislation of England for that period, and his mind will be satisfied, if he has a mind to be satisfied and not only a fancy to run away with him.
It is not good enough to know why we are oppressed and by whom. We must join the struggle for what is right and just. Jesus does not promise that it will be an easy way to live life and His own life certainly points in a hard direction; but it does promise that we will be "satisfied" (not stuffed; but satisfied). He promises that by giving life we will find life - full, meaningful life as God meant it.
The single most important thing to remember about any enterprise is that results exist only on the outside.The result of a business is a satisfied customer. The result of a hospital is a satisfied patient. The result of a school is a student who has learned something and puts it to work ten years later. Inside an enterprise there are only costs.
I should willingly give every drop of my blood to please Him and to prevent sinners offending Him. I shall be satisfied only when I am a victim to make reparation for my innumerable sins and for the sins of all the world.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
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