A Quote by John J. Legere
When I go to T-Mobile retail stores, I jokingly tell the employees that everybody between me and them is the enemy. In effect, what I mean is that in my paramilitary hierarchy, if I can hear them and they can hear me, everything will be fine. All we need to do is make sure the entire company understands that it's their job to pass information between us. And so far so good.
Related Quotes
The company [Microsoft] really has to chart a direction in mobile devices. Because if you're going to be mobile-first, cloud-first you really do need to have a sense of what you're doing in mobile devices. I had put the company on a path. The board as I was leaving took the company on a path by buying Nokia, they kind of went ahead with that after I told them I was going to go. The company, between me and the board, had taken that sort of view. Satya, he's certainly changed that. He needs to have a clear path forward. But I'm sure he'll get there.
Encourage dissent: Leaders should have associates who have contrary views, who are devil's advocates, "variance sensors" who can tell them the difference between what is expected and what is really happening, between what they want to hear and what they need to hear. There are too many naked emperors running around today.
I have no patience with people who want to tell me what's wrong. I only want to hear from the person who first tells me the solution and then fills me in on the problem. I don't want to hear that your basement is flooded. I want to hear that you've found the number to the cleanup company. Then tell me why you're calling them.
I simply couldn’t conceive of how devastating it would be not to be able to hear my children’s voices. Not to be able to communicate with them, to hear them learn, grow, and express themselves verbally. How fortunate, how blessed I am. This overwhelmed me. I can talk to my children, I can respond to their needs and comfort them when they tell me they are unwell. I can tell them stories and hear them tell theirs.
My friends and family are my support system. They tell me what I need to hear, not what I want to hear and they are there for me in the good and bad times. Without them I have no idea where I would be and I know that their love for me is what's keeping my head above the water.
I'm the one who got hit by that car, not you,' I tell him. 'Don't act like you're the victim here. You made choices I didn't ask you to make. I'm not sure anyone asked you to make them.' I'm screaming the words, not caring that the entire world can probably hear me. 'You think I like limping everywhere I go? I don't. I'm the victim! Be honest with me! You didn't care about me enough to trust me. I gave you my heart, but it wasn't enough.
Every minister worthy of the name has to walk the line between prophetic vision and spiritual sustenance, between telling people the comforting things they want to hear and challenging them with the difficult things they need to hear. In Oxford, Daddy began to feel as though all the members wanted him to do was to marry them and bury them and stay away from their souls.
It's in the silence that I'm most able to hear the tiny voices that tell me I'm not good enough, smart enough, or cool enough. I try to hear them for what they are: my own creations. Sitting with them, letting them speak, hearing them out, and giving them back the silence that I'm now sitting in has shown me that, quite often, they shut up.
Everybody goes through a lot of the same things, and I talk about those, and that's the key. You have to connect with your audience, and I might take them on a trip with me, tell them I went here and I went there and they'll go with me, you know, to hear the stories.
I like to keep people around me like the guys I have on the road with me, three of them were childhood friends of mine when I was growing up in Scotland. They don't look at me any different than when we were in primary school. So it's good to keep people like that around you. I think if you surround yourself with good honest people, they will tell you what to hear when you need to hear it.
Most of my tattoos have a story. When people ask me, I tell them whatever they want hear. 'What's this tattoo? What does this mean? Does it hurt?' I tell them everything they want to know.
When you are influential and highly respected, people tend to tell you what you want to hear, not what you need to hear. They are seeking your approval, or they flatter you. Unfortunately, this creates a gap between what you hear and reality. If you find yourself in that situation, you will need to work extra hard to get the people close to you to speak honestly into your life. And you will have to become highly intentional in observing and listening.
I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too.
There are things they tell us that sound good to hear, but when they have accomplished their purpose they will go home and will not try to fulfill our agreements with them.
The best way to create a winning team is to train them, give them everything they need to get the job done and second, make sure they know what the job is and what the job will be. So you connect strategy to resources.
The best tunes are songs with a face. You recognize them. You know them. It’s like a person. They have a face that’s outstanding. Other songs don’t have a face. You just hear them, that’s all. The really good ones are few and far between.
Related Authors
Bill Gates Quotes
American
Businessman
Charlie Munger Quotes
American
Businessman
Dieter F. Uchtdorf Quotes
German
Businessman
Henry Ford Quotes
American
Businessman
Jim Rohn Quotes
American
Businessman
Joseph B. Wirthlin Quotes
American
Businessman
Mark Cuban Quotes
American
Businessman
Mark Zuckerberg Quotes
American
Businessman
Peter Drucker Quotes
American
Businessman
Richard Branson Quotes
British
Businessman
Russell Simmons Quotes
American
Businessman
Sam Altman Quotes
American
Businessman
Steve Jobs Quotes
American
Businessman
Tom Peters Quotes
American
Businessman
Walt Disney Quotes
American
Businessman
Warren Buffett Quotes
American
Businessman