A Quote by John M. Carroll

The worst misstep one can make in design is to solve the wrong problem. — © John M. Carroll
The worst misstep one can make in design is to solve the wrong problem.
Health care is a design problem. Dependence on foreign oil is a design problem. To some extent, poverty is a design problem. We need design thinkers to solve those problems, and most people who are in positions of political power are not design thinkers, to put it mildly.
The worst possible thing ... was to lie dead in the water with any problem. Solve it, solve it quickly ... If you solved it wrong, it would come back and slap you in the face, and then you could solve it right.
We cannot solve a problem by saying, "It's not my problem." We cannot solve a problem by hoping that someone else will solve it for us. I can solve a problem only when I say, "This is my problem and it's up to me to solve it."
It's better to solve the right problem approximately than to solve the wrong problem exactly.
Design is a response to a specific problem. You are given a problem to solve, and then you let the problem itself tell you what your solution is.
Solve it. Solve it quickly, solve it right or wrong. If you solve it wrong, it will come back and slap you in the face, and then you can solve it right. Lying dead in the water and doing nothing is a comfortable alternative because it is without risk, but it is an absolutely fatal way to manage a business.
Solving the population problem is not going to solve the problems of racism, of sexism, of religious intolerance, of war, of gross economic inequality. But if you don't solve the population problem, you're not going to solve any of those problems. Whatever problem you're interested in, you're not going to solve it unless you also solve the population problem. Whatever your cause, it's a lost cause without population control.
Successful problem solving requires finding the right solution to the right problem. We fail more often because we solve the wrong problem than because we get the wrong solution to the right problem.
There are always those who say legislation can't solve the problem. There is a half-truth involved here. It is true that legislation cannot solve the whole problem. It can solve some of the problem. It may be true that morality can't be legislated, but behavior can be regulated.
Life is a problem; mortal man was made to solve the solemn problem right or wrong.
Engineers have a certain mindset of how they approach problem solving. That's basically what engineers are: problem solvers. You identify the problem. Then you design a process to solve the problem. Then you execute the process and repeat it over and over until you get it right.
You can't solve a problem? Well, get down and investigate the present facts and [the problem's] past history! When you have investigated the problem thoroughly, you will know how to solve it.
When you're starting a company, almost anything that can go wrong will go wrong, and it will probably look like and feel like you made the absolute wrong decision to start the company. If you're not absolutely determined to solve a problem or see something through, it might not make sense to keep going.
When you are solving a difficult problem re-ask the problem so that your solution helps you learn faster. Find a faster way to fail, recover, and try again. If the problem you are trying to solve involves creating a magnum opus, you are solving the wrong problem.
We try to solve the problem by rushing through the design process so that enough time is left at the end of the project to uncover the errors that were made because we rushed through the design process
Turning to politicians is the worst way to solve a problem.
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