A Quote by John Mackey
Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our stores, and we had to compete with other employers for our employees.
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Obama administration didn't have one person who had ever worked in business. Not one Obama cabinet member had ever seriously had a job, run a company, met a payroll in the American economy. And, as such, no way of understanding how business is done, from negotiations to any other aspect of it. In fact, people in Obama's cabinet were arrogant and condescending and looking down on those people as a bunch of shysters and a bunch of cheats and people that kill their customers and they're destroying the planet.
What feats of ingenuity have we not been forced to perform, at times, in order to meet our customers' wishes? Those only who have had charge of a large, modern kitchen can tell the tale.
At the end of the day, customer choice is essential. And we don't make products that compete with Apple, nor make products that compete with Google. Our customers come in both iOS and Android flavors, and I hope our customers can still buy the products they want to purchase wherever they want to purchase them.
Despite the fact that Starbucks has grown to be a large company. We've always played music in our stores and has always acted as an opportunity to create a mood in our stores. And customers started asking, "What song are you playing and can I buy that?" . And we said "No." And that was kind of the catalyst for beginning to look at music. We started out with our own compilations and after the success of that. We had the courage to say, "Let's produce our own record." and the first record was with Ray Charles before he unfortunately passed away.
There was kind of a code that you had as an Australian that you never left the court losing unless you had blood all over you. That's the sort of toughness you need to compete on the world stage and I feel that our kids today just don't have it.
In our gliding experiments we had had a number of experiences in which we had landed upon one wing, but the crushing of the wing had absorbed the shock, so that we were not uneasy about the motor in case of a landing of that kind.
Big box just wasn't our strength. We are a men's and boy's specialty store focused on providing high quality clothing with custom tailoring. Our customer is king. When we had seven stores, communication between the stores and with our customers became more disconnected. We started to lose that great family 'camaraderie' that is essentially the key to our success.
I used to say I'm not a business. I'm not! But I've had to come round to it, to acknowledge that you had to be an organisation and had to have a business dimension in order to do your passion.
I have a different kind of experience than other girls had. I've had to face a lot of different styles and adjust to them. I had to face a lot of bad situations and come back. I've had to fight with my eyes swollen shut and my nose broken and bloody.
A number of Iraqis told us they had welcomed the U.S. forces as liberators initially but in the intervening months, they had come to feel that they had swapped one oppressive regime for another. The Iraqis did exchange one oppression for a lighter kind, in some ways.
I saw that we needed to grow but our top line wasn't growing, so we had to find other ways to grow the business. We had to reshape our business and acquire share in a non conventional way. But most tech leaders don't come out of a business background. They really have a parochial point of view. All they know are the go-go years of Silicon Valley. That's the environment in which they were raised.
It wasn't fun to go to school, because we had to wear these blue things around our necks. We had to join the Pioneer Society, and we had to salute with our hands over our eyes. Even then, I was thinking for myself. I thought this wasn't so different from the way the Nazis had conditioned people.
Because I didn't have much money, I bought a small shop that fit my budget. The previous six owners had closed their business in three years. The store had no people traffic and, because of that, I was able to focus on figuring out how to provide a better service to each and every one of the customers that did come through.
We came from a family where we ran our own small business. Our dad made his own products. We made our own sausages, our own meatloafs, our own pickles. Dad had to do everything himself. He had to figure out how to finance his business.
After the fire, when I'd tried to express my gratitude for their kindness to our customers, they'd been awkward, uncomfortable. My father had had to explain to me that giving thanks is not a common practice in India. 'Then how do you know if people appreciated what you did?' I'd asked. 'Do you really need to know?' my father had asked back.
Fracking has been a real technological change that has caused great innovation in our business, and we've had the benefit of very low gas prices for our customers as a result of that.
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