A Quote by John Zimmer
Lyft is the fastest-growing on-demand transportation service in the United States. It's as easy as opening the Lyft app, clicking a button, and a driver arrives within minutes.
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When we first created the Lyft community, we wanted to make cities feel smaller and more connected by bringing people together through transportation. In 20 months since we launched, we've seen drivers and passengers redefine the true meaning of community through Lyft in countless ways.
We created Lyft because we want to establish a radically different concept of personal transportation. We want people to think of transportation as a service enabled by technology instead of as an expensive and large piece of hardware to own.
I did pick Lyft, but Lyft didn't seem amazing.
Lyft Line is our biggest step in bringing down prices... We've been thinking about this ever since we launched Lyft. We always intended to do it.
Lyft treats people better than competition. So whether that's drivers or passengers, that goes into the car experience. That's why more and more people are choosing Lyft.
There's a massive opportunity as more and more millennials and others in cities switch over from car ownership to transportation as a service. They are picking Lyft, and we want to stay focused on that big opportunity.
We refer to Lyft as a 'mullet app.' Simple up front, a lot going on in the back.
The main difference to me with Lyft is the sense of community and social experience. The pink mustache, fist bump and strict screening have fostered a strong sense of community with many stories of new friends, discovered jobs, and even some Lyft hugs after a tough break up.
With Lyft Line, we are matching two or more passengers who are heading the same way. That's how we're going deeper and are able to provide transportation for different kinds of trips.
We see Lyft as not just an app, but a movement of people coming together in cities and having conversations about things that matter. You're around some of the most interesting people in the world, and you don't talk to them. More and more people are craving in-person interactions.
When you request a Lyft, 90% of the time, there is someone else going within a half mile of your destination. We've seen this on our platform, so now we're matching up these rides for a discount.
Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.
Cyber theft is the fastest growing crime in the United States by far.
I think Uber is a good car service, but Lyft is going after a much bigger problem in trying to make life without a car possible and reinvent the way people get around cities.
While there is still certainly much more work that needs to be done, Lyft actually believes in increasing diversity and inclusion within their workforce, and also, they believe in being a strong supporter of that in the community.
Eight out of 10 drivers prefer driving for Lyft. We'll keep delivering our message. We'll keep talking about how we want to push forward the future of transportation in a people-centric way, and the narrative has already changed dramatically in the past year, and will continue to change as we continue to tell our story.
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