A Quote by Jon Jones
That customer service representative is crazy, if he think I am going to pay that bill.
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This customer service person doesn't understand that this bill was paid and I am not going to pay it again.
As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.
Most customer service people are great. It's that one customer service person from hell that drives me crazy!
I am not a Somali representative. I am not a Muslim representative. I am not a millennial representative. I am not a woman representative. I am a representative who happens to have all of these marginalized identities and can understand the intersectionality of all of them in a very unique way.
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
A natural adversary is a customer service representative.
Help! The customer service representative doesn't understand my problem.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
The customer service representative hung up on me when I asked to talk to a supervisor.
As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
The immigration bill is going to pass. We're going to have a bill. It's going to get through the Senate. I think the fundamentals are there and the foundation is strong and the bill is going to happen. The House is going to be trickier, but I think it's going to happen there too.
If you fail to pay your bill by 9 AM tomorrow morning your service will be discontinued.
To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."
Customer service should not be a department, customer service is everyone's job.
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