A Quote by Jon Jones
This customer service person doesn't understand that this bill was paid and I am not going to pay it again.
Related Quotes
That customer service representative is crazy, if he think I am going to pay that bill.
In the beginning I just wanted to survive. For the first three years, we made zero revenue. I remember many times when I was trying to pay up, the restaurant owner would say, 'Your bill was paid.' And there would be a note saying, 'Mr. Ma, I'm your customer on the Alibaba platform. I made a lot of money, and I know you don't, so I paid the bill.'
Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.
Most customer service people are great. It's that one customer service person from hell that drives me crazy!
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
In the hip-hop world, Eazy-E was the personification of evil. He paid my hospital bill, about $60,000, but he made me pay him back, which is cool, except that I later found out that he paid the bill out of my share of a publishing deal he made for me.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
If you fail to pay your bill by 9 AM tomorrow morning your service will be discontinued.
As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.
I'll go into Ruth's Chris. They'll have my room in the back and I'd go to pay the bill and somebody had paid the bill already. That happened multiple times. That's the love people give you.
To quote a recent customer email, “I really appreciate your thoughtful and professional response. I don’t get that a lot from customer service. Usually, it’s scripted nonsense that makes it seem like I’ve done something wrong. You’ve single-handedly improved my perception tenfold. Someone there ought to give you a pay raise."
Customer service should not be a department, customer service is everyone's job.
When you pay a hospital bill, you're really paying two hospital bills - one bill for you because you have a job and/or insurance and can pay the hospital. and another bill, which is tacked onto your bill, to cover the medical expenses of someone who doesn't have a job and/or insurance and can't pay the hospital.
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