Every business needs to get out of their own mindset and into the aspirational mindsets of their customers and clients and create services and products that are beyond their customers' imagination but will be what they 'gotta have' in the future.
If you can get people who don't know about you to know about you (marketing), and you can convert them into customers (sales), and once they're customers, you can lead them from point A to point B, you can accomplish anything on the planet
If you don't have customers to sell to, you can't commit to anything with textile factories or manufacturing factories because you don't know if you'll be able to sell the quantities they're asking you to fill.
A lot of tech people are afraid to get on the phone and talk to their customers, or get on Zoom, or whatever. But I think a great place to start is just be calling your customers all the time.
Kids are finding out about the potential for discovery online from other sources; many of them have computers at home, for instance, or their friends have them.
I've never had a celebrity crush! I don't believe in those, really. I feel like you have to get to know the person before you start to feel anything like that. People always think they know celebrities, but how can you when you've never met them?
I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.
You don't have to try to get a job and go through set steps before you start a career or start your life. That's what I want young girls to know - you can do anything you want. Just start.
Ive never had a celebrity crush! I dont believe in those, really. I feel like you have to get to know the person before you start to feel anything like that. People always think they know celebrities, but how can you when youve never met them?
Go into business, sell a product, sell a service, you're automatically a suspect to people like Barack Obama and Hillary Clinton - unless you donate to them, and then you become their closest friends, and then we get cronyism.
You don't have to wait for anyone's approval to do things. You don't have to try to get a job and go through set steps before you start a career or start your life. That's what I want young girls to know - you can do anything you want. Just start.
The digitally native vertical brand (DNVB) is born on the Internet. It is aimed squarely at millennials and digital natives. It doesn't have to adapt to the future; it is the future. It doesn't need to get younger customers. It starts with younger customers.
The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.
Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers. Today, with social media, thousands of potential customers can learn about horrible service within hours, minutes or even seconds after it happens.
The election in Iraq clearly demonstrates that Iraqi people are like people everywhere. They desire to create a future in an environment that is safe and allows them to reach their full potential as human beings, whatever that potential may be.
One of the most amazing things that can happen is finding someone who sees everything you are and won't let you be anything less. They see the potential of you. They see endless possibilities. And through their eyes, you start to see yourself the same way. As someone who matters. As someone who can make a difference in this world. If you're lucky enough to find this person, never let them go.