A Quote by Kelly Wearstler
Informed clients are better clients, and they make for better design.
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I always love design but the more I designed for clients, the less I liked the process of designing for them. I do lettering and illustration for money, which clients don't mess with too much and web design for fun.
I still owe a duty of loyalty to my clients and former clients, so I cannot specify which clients I did not especially find congenial, but the cause was the same.
I realized that I spent more time thinking about my problem clients than my great clients. I had to stop feeding the drama of the problem clients-and other problems in my life.
There is always going to be that luxury customer out there. I have clients who buy $10,000 dresses and clients who buy $60 dresses. It's not so much about the money. Design is a mentality.
I started playing golf when I was just out of college and starting my career with KPMG. I took a few lessons, and my husband has always loved to give me pointers - for better and for worse! I realized that you could really enhance relationships by being on the course with clients. In fact, my very first golf game was with some clients.
We must understand what is on clients' minds and what their needs are, and we must also be close to our teams who are serving our clients. At day's end, it is all about delivering value to our clients as defined by them.
The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.
Making the logo twice the size is often a good thing to do, because most advertisements are deficient in brand identification. Showing the clients' faces is also a better stratagem than it may sound, because the public is more interested in personalities than in corporations. Some clients can be projected as human symbols of their own products.
The reason why many clients don't value design is because haven't had a designer prove to them the value of it. You need to prove it to clients who've hired a bunch of shitty designers and their business has not been that successful. When they hire a good designer, they see the difference.
I have always believed that the more educated the clients are, the easier they are to work with. Clients with a knowledge of decorating, and an ability to articulate what they want from the finished project, make the designer's job easier.
I found criminal clients easy and matrimonial clients hard. Matrimonial clients hate each other so much and use their children to hurt each other in beastly ways. Murderers have usually killed the one person in the world that was bugging them and they're usually quite peaceful and agreeable.
At XL, we tackle risk like no one else, analyzing deeper and listening closely to our clients to create solutions that unleash the world's capacity to advance. By helping our clients unlock their full potential, we fulfill our own. Our new brand demonstrates this unique outlook and the commitment and value we bring to clients.
Perhaps the most important job of a financial advisor is to get their clients in the right place on the efficient frontier in their portfolios. But their No. 2 job, a very close second, is to create portfolios that their clients are comfortable with. Advisors can create the best portfolios in the world, but they won't really matter if the clients don't stay in them.
I refer the largest number of my clients to Payce Payroll because the specialize in the restaurant and contractors industries. I am pleased with the service they provide, competitive fees and responsiveness to clients. What most impressed me was that one of the founders, Gus, came to personally meet with me and a client to establish their payroll software. They truly care about their clients.
It is easier to talk than to listen. Pay attention to your clients, your users, your readers, and your friends. Your design will get better as you listen to other people.
One of the things I have learned over 26 years in the business is that the most productive place to focus new business efforts on is current clients. Think about it you have the relationship, you have inside knowledge of the company, the people and often, the brand, so it's a much less diverting exercise. Simply put, the odds of getting a higher share with current clients is much better than getting in the front door with new ones.
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