Tribalism isn't a bad thing. If you're a Facebook user, or Twitter user or Foursquare user or LinkedIn user, those are all tribes... and they may even have sub-tribes. It's not pejorative, it's declarative.
A user interface is well-designed when the program behaves exactly how the user thought it would.
I was an early user of AOL - so early, I didn't even have a number after my user name. For me, email was once vital, both for personal and business uses.
People who bet against the Internet, who think that somehow this change is just a generational shift, miss that it is a fundamental reorganizing of the power of the end user. The Internet brings tremendous tools to the end user, and that end user is going to use them.
If you've got five or six cloud apps, do you want a different user ID and password for each one? No.
Mobile forced us to rethink the user experience and do something people would be able to carry out on in a couple of seconds on the mobile phone. By stripping out all the work the user used to do and putting that on the company, we were able to create a much better user experience.
In a user lead model, users are bringing in their own technology... and you can build software then, around the user.
Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.
I'm not a good katana user, bo staff user.
Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
I'm more user-experience and technology-minded. James is good at knowing what the user is going to buy, and the creative world he's buying them into.
The critical thing in developing software is not the program, it's the design. It is translating understanding of user needs into something that can be realized as a computer program.
The very ability to empathize with a user requires that I have an understanding of that user's value and needs. This is what leads to many product fails. The individuals developing the innovation don't actually use it.
Location-based services are here to stay, as it focuses on high relevance and contextual offering to the end user. This means a user sees what he needs with immediate sense and meaning to him.
Dropbox sweats the user experience details as commendably as it masters the considerable engineering challenges required to reliably sync files everywhere a user may need them.
The best user experiences are enchanting. They help the user enter an alternate reality, whether it's the world of making music, writing, sharing photos, coding, or managing a project.