A Quote by Lou Gerstner

You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
Fixing culture is the most critical ? and the most di?cult ? part of a corporate transformation… In the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
I used to believe that you could change the culture or behavior of a company. I still believe it's possible, but it is at least a five to ten year process, if you are successful at all. More recently, I have been attracted to the ideas of the behavioralist, Edgar Schein. Schein has argued that you cannot change the culture of a company, but you can use the culture of a company to create change. It's an interesting approach to overcoming resistance. And if you can change how a company does its work, you might eventually be able to change how its people think.
You see, I know change I see change I embody change All we do is change Yeah, I know change We are born to change We sometimes regard it as a metaphor That reflects the way things ought to be In fact change takes time It exceeds expectations It requires both now and then See, although the players change The song remains the same And the truth is... You gotta have the balls to change
The one thing I will say is management is management. Culture is culture. You have to have a formula for those things. You have to believe in what you do and how you do it, but then you go to different environments and you have to be willing to adapt. You have to be willing to tweak things based on where you are.
Culture is a product of law. And laws create norms for society. This is why anyone who wants to change the culture of a country must try to change the norms of the country.
The truth is that no internal reviews or congressional hearings will change the Secret Service's broken management culture. It needs better leadership.
There is little sense in attempting to change external conditions, you must first change inner beliefs, then outer conditions will change accordingly.
Political change and academic change and intellectual change are obviously crucial, but they don't necessarily change society. They can change a particular class and give everybody in that class great arguments, but that doesn't necessarily translate into the body of the culture.
Life is movement. Movement is change. Every time a sub molecular particle swings through time and space, something is changing. Change, therefore, is inevitable. It is the nature of life itself. The trick in life is not to try to avoid change, but to create change. Then it is the kind of change you choose.
I think art is the ability to change people with your work, to see things as they are and then create stories, images, and interactions that change the marketplace.
I love the ability to work with very good managers, and to provide the right incentives for them, and truly become a partner with that management, and make that management take a long view.
It all sounds almost silly, but the fact is that the only way to change a corporate culture is to just change it.
The fact that what we believe about marriage - that it should be between a man and a woman - and that we're pro-life, somehow that becomes radical? Why is that? It's because our culture has changed. But the truth is, culture may change, people change, but the Word of God never changes, and that's what we rest our belief system on.
You get a culture of entrepreneurship after you have successfully changed the accountability system so that people can use a better process. Process drives culture, not the other way around, so you can't just change the culture, you have to change the system.
Cultural diversity and cultural change are desirable and inevitable. We are cultural animals, someone without a culture is not human. But the cultures we possess vary enormously. Indeed, the variability, over time and space is the great evolutionary advantage of humanity. Instead of changing biologically over millennia, human beings can change culturally over decades
Culture change takes time, and NASA's culture is definitely improving. Based on its success, the change method is now being taken to each center agency-wide.
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