A Quote by Marc Benioff

You need to get to the future, ahead of your customers, and be ready to greet them when they arrive. — © Marc Benioff
You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.
The digitally native vertical brand (DNVB) is born on the Internet. It is aimed squarely at millennials and digital natives. It doesn't have to adapt to the future; it is the future. It doesn't need to get younger customers. It starts with younger customers.
We always purchase the latest technology and equipement ahead of when we actually need it, so it is always ready to work when the real demand is there for it. We implement the changes before the customers even realizes a need for it.
Younger customers are the future, but older customers have the money. So you need both: one for the present, and the other for the future.
It's kind of fun at my age to go back and talk to business-school people. I tell them, "I can summarize everything you need to know to lead a major corporation. Are you prepared to write this down?" And then they get all ready. I tell them I can summarize how I succeed as a leader: Listen to your employees, listen to your customers, shut the f - - up, and do what they tell you.
The thing that I've learned is to stay ready to be ready, and I tell this to young people all the time. You don't have time to get ready. So, what that means to me is if you don't like your hair, your weave is wack, your teeth need fixing, if your attitude needs adjusting and you need therapy, you really want to lose 10 pounds - whatever that is for you - then you need to work on it starting now.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Don't open a bar if you think all you need to be is social and greet the customers. You have to run a business.
Entrepreneurship is all about an idea that creates differentiated business value to one's customers. You must be able to convince your customers about the benefits that association with you or your products will give them. People are ready to pay if they are convinced about your services or products.
You can’t really innovate for the past (your offering won’t be innovative and will be beaten easily by competitors). If you innovate for the future, then adoption will be slow until customers become ready. The trick is to task your insights team to provide guidance for the future present.
The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.
Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves
You've got to stay ready, especially around here. That's what we preach, you'll get your opportunity whether it comes at the beginning or in the middle or in the end whenever it may be. When your time comes, you need to be ready to go because you're going to earn your minutes
You have to have what your customers need because if you don't have what your customers need, you're not going to have customers.
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