A Quote by Marcus Lemonis
I'm a big believer that if you're happy and your employees are happy, your customers are going to be happy. If you're unhappy and your employees are unhappy, there's no way your customers are going to be happy.
Related Quotes
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
Be happy. Decide to be happy. If you want to be happy, be happy! No one cares if you're happy or not, so why wait for permission? And did it really matter if you had been deeply unhappy in your past? Who but you remembered that?
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
Happy employees ensure happy customers. And happy customers ensure happy shareholders—in that order.
I try to make myself happy ... because I know that if I'm not happy, my colleagues are not happy, and my shareholders are not happy, and my customers are not happy.
I try to make myself happy, no, because I know that if I'm not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.
Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.
With my employees, if something is wrong and we can figure it out, okay, otherwise goodbye. Your employees are part of your success, so you have to share that, but the guests and the atmosphere have to be happy first.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
The way to find out about your happiness is to keep your mind on those moments when you feel most happy, when you really are happy-not excited, not just thrilled, but deeply happy. This requires a little bit of self analysis. What is it that makes you happy? Stay with it, no matter what people tell you. This is what I call "following your bliss."
Don't think you're going to be happy when you get something. You have to be happy on your way to happy.
People who've had happy childhoods are wonderful, but they're bland... An unhappy childhood compels you to use your imagination to create a world in which you can be happy. Use your old grief. That's the gift you're given.
If you burn out you aren't doing your customers or your investors or your employees any favors. You need to create a situation inside your company where you are going to be retained for a long time. I think that's your obligation if you're good.
If you're constantly making business decisions on behalf of your investors first, ultimately you're going to wear down your other stakeholders. It's going to be potentially hurtful for your employees and your customers and the community you do business with.
You want to be happy; of course, that isn't how you get to be happy; because if you want to be happy, you are going to be sitting around being unhappy because you're not happy.
Happy is the small business that can hire additional employees besides the proprietor; rare is the indie-film enterprise that can be happy in this way. The norm is an unpaid principal with no employees between productions.
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