An overly expansive virtual 'toll' for the Internet that blocks consumers' and competitors' access to the e-commerce superhighway is not the right answer.
In the Internet world, both ends essentially pay for access to the Internet system, and so the providers of access get compensated by the users at each end. My big concern is that suddenly access providers want to step in the middle and create a toll road to limit customers' ability to get access to services of their choice even though they have paid for access to the network in the first place.
I think there will be an increasing convergence between content and commerce, that it will be about following consumers instead of making consumers come to you, and I am especially excited about the various platforms that will allow more and more access to customers.
The tax code can be used to eliminate the toll booths on the information superhighway.
The public should have access to unfettered communication and commerce, and the Internet is increasingly the medium where that takes place.
People underestimate the power of the Internet. For some consumers, it is the source of all information. Younger adults are on their phones more than they watch television. They don't read newspapers. It is their real world. It is not a set of virtual lenses.
Better ramp up your virtual relationships. Companies think omni channel is the correct answer. This is not enough. The information explosion for consumers makes 24/7 and full and complete engagement possible.
Today in America many people are living in a virtual world. They enter it through an internet access device and they navigate freely around it, and those people who learn how to navigate better in that space are finding that they have better access to information about jobs and education and all the good things that our society produces.
I know that there is a near unanimous view in Congress that state or local taxes on Internet access would directly deter the ability of consumers to obtain and utilize the Internet. If that is an accepted premise, as it should be, the same concept should apply to the net neutrality debate and its certainty to increase consumer bills.
I think, as e-commerce grows as a category, most e-commerce companies are focused on women because they are the decision makers and the consumers. When you think of e-commerce, and fashion is a big part of that, women are much more in tune with what other women are looking for online.
We must treat access to the Internet similar to the way we treat access to all of our utilities because in the modern world lack of Internet access means people are held back from advancing economically, and it can even put their own health at risk.
Being able to compete for consumers' attention and dollars over the preciousness of access is a thing of the past. Everyone is using the Internet to globally market a product.
[The Internet,] A Superhighway through the Wasteland?
And it's interesting, when you look at the predictions made during the peak of the boom in the 1990s, about e-commerce, or internet traffic, or broadband adoption, or internet advertising, they were all right - they were just wrong in time.
Google and Facebook extend internet access across the world, but the access is generally speaking to an internet that is focused on the advertisers to those sites.
We are excited about Internet access in general. With better access to the Internet, people do more searches.
I support greater access to the Internet, but going back to Obama-era regulations is not the answer.