A Quote by Martin Burns
John Shook's experience shows just how important problemsolving is at Toyota - it comes before any other job skill for the graduate intake. When I joined Toyota in Toyota City (where for a time I was the only American) in late 1983, every newly hired college graduate employee began learning his job by being coached [...]
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Toyota is doing a neat job coming in to the sport - no one ever thought that there would be a day when Toyota would participate in an American-made, American-born sport like Nascar but they're doing a fantastic job.
The key to the Toyota Way and what makes Toyota stand out is not any of the individual elements…But what is important is having all the elements together as a system. It must be practiced every day in a very consistent manner, not in spurts.
Money is very difficult to think about. So, we think about money as the opportunity cost of money. So, we at some point went to a Toyota dealership and we asked people, what will you not be able to do in the future if you bought this Toyota? Now, you would expect people to have an answer. But people were kind of shocked by the question. They never thought about it before. So, the most we got was people said, "Well, if I can't buy this Toyota, if I buy this Toyota, I can't buy a Honda." What is this thing? What is this value of price? Very hard to think about it.
When Japan was on the rise, American governors would come to inspect Toyota City and study 'just in time' manufacturing to increase efficiency; when America was at its peak in the late 1990s, the world beat a path to its venture capitalists.
The Toyota style is not to create results by working hard. It is a system that says there is no limit to people's creativity. People don't go to Toyota to 'work' they go there to 'think'.
Toyota was the first to put a commercial fuel cell powered car on the road, and I have no doubt that Toyota will continue to be in the front lines in the development of competitive fuel cell vehicles.
College is a magic time. Yes, you're young and fickle, but you want to be part of this college experience... Then you graduate from that. You have your first job, moving to a new city.
Eventually, though, I came to the conclusion that I was the male equivalent of a Toyota Camry. You know: No one ever says, "I have to have a Toyota Camry." But most people who spend some time in a Camry start to like it. "It's pretty reliable," they think. "It doesn't have a lot of problems, and it's not bad to look at. You know what? I'd probably prefer a nicer car. But I can live with a Camry.
College is a magic time. Yes, youre young and fickle, but you want to be part of this college experience... Then you graduate from that. You have your first job, moving to a new city.
Money are very difficult to think about. So, we think about money as the opportunity cost of money. So, we at some point went to a Toyota dealership and we asked people, what will you not be able to do in the future if you bought this Toyota?
Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’
Oh my God, the graduate shows in London are so important! I still remember going to see John Galliano's graduate collection - that was an event I'll never forget.
Many good American companies have respect for individuals, and practice Kaizen and other TPS {Toyota Production System} tools. But what is important is having all of the elements together as a system. It must be practiced every day in a very consistent manner–not in spurts–in a concrete way on the shop floor.
When it came time to take a job, I had the distinction of joining the smallest company of any graduate in my class. I left to become only the fifth full-time employee of HAL, and when I told my father this, you can imagine, it was not the happiest moment in the history of my family.
After I joined Toyota, there was a period when I drove more than 200 cars in one year - different types, other companies' cars. I want to be able to tell what distinguishes one car from the next.
My first car was kind of sad. My first car was when my parents had completely worn out their Toyota Corolla that they had for 16 years or something. They gave me, for my 19th birthday, this really ancient Toyota. So that was my first car. And I loved it. I thought it was amazing, and I drove it cross-country. It was not aesthetically appealing in any way. It was it fast. It did not handle well, but it lasted forever. I drove cross-country and back, and then I gave it to my sister, and she drove it for another 10 years.
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