A Quote by Michael Dell

We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help. — © Michael Dell
We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.
Apple does a very good job of not letting its competitors know what it is working on, and Apple does a very good job of not confusing customers by causing them to anticipate what the next new thing is going to be and then causing those customers not to buy the products that are on the shelves now.
The way in which you accomplish your goals and help your customers needs to be very flexible depending upon how those customers are reacting in real time.
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
You're looking for help from God, you say he couldn't be found. Looking up to the sky and searchin' beneath the ground.
Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.
Someone told me recently, "You're like Oprah, man. People will tell you anything." I'll ask questions and I don't care. If you don't want to tell me, that's fine, but it's not going to be aggressive. I'm open, too. And no judgments. It's a combination of being willing to ask the questions, and being very open myself.
If you tell your story well, it can help attract customers; it can help people understand your business better, and you are more approachable as a business and a company.
Google has you at a very specific mental state that is, looking for something. And what they've always been able to say is, we deliver your message at the exact time someone is, say, looking for fishing hooks or looking for marriage counseling or looking for a lawyer for a particular problem. And here we have our customers telling you what is in their heart and soul. It's something that, you know, advertisers have wanted for decades.
We're taking requests from customers who are looking for certain used copies. We already found 18 to 20 Louis L'Amour books that were on a customer's request list.
I don't think we treat people very well in the media, both as customers - and I call them customers - of newspapers and magazines, or TV news, and we don't understand that the greatest story that we could tell, each and every day, is the story of the people around us.
You have to listen very carefully and tell the truth if you are going to get a paranoid person to open up to you.
I want 100 percent of customers to like MyPillow and 100 percent of people to be taken care of. If you help someone, they tell two people, they tell 20 people, they tell 200 people, and the money takes care of itself.
Using science to tell us what customers are looking for is second nature for us here.
If you wait for customers to tell you that you need to do something, you're too late. Good business leaders should be half a step ahead of what customers want, i.e. they don't actually quite know they want it. That's what innovation's about. With Plan A, we didn't wait for the consumers to tell us.
Enterprise customers have been working together with us for a long time, they trust us, and we just keep everything open and transparent.
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business.
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