A Quote by Michael Martin Hammer
Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.
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Value Proposition Design is a 'must have' for anyone creating a new venture. It captures the core issues around understanding and finding customer problems and designing and validating potential solutions.
Interdependence must be transformed into solidarity based upon the principle that the goods of creation are meant for all. That which human industry produces through the processing of raw materials with the contribution of work must serve equally for the good of all.
Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.
Innovation is the creation and delivery of new customer value in the marketplace.
Work is a means; it is not an end. And for any tasks that can be performed or eliminated by a capital instrument, human labor is not the best means... Furthermore, we have science, engineering and management - the three disciplines - that really plan and control the production of goods and services, trying to eliminate labor. Who the hell is government to come along and try to create labor? The people who are producing wealth are trying to eliminate toil, while the politicians are trying to create it.
The end is never the end. A new challenge awaits. A test no man could be prepared for. A new hell he must conquer and destroy. A new level of growth he must confront himself. The machine in the ghost within. This is the journey of the man on the moon.
The way we want to look at it is we would like to do end-to-end design in India. We've invested for many years, and so at some point, to do end-to-end product in India is very much a possibility.
Labor should be recognized as entitled to consult with management in the mutual interest. Labor cannot be driven, and business cannot be successful unless the men employed in it are enthusiastic and loyal. That loyalty cannot be obtained with a big stick; it must be based upon fair dealing and sympathy.
Following the creation concept that creation processes differed from preservation processes, it is suggested that God endowed each created kind, at the time of its creation, with potential for vast variety.
In the late 19th century there was a major union organization, Knights of Labor, and also a radical populist movement based on farmers. It's hard to believe, but it was based in Texas, and it was quite radical. They wanted their own banks, their own cooperatives, their own control over sales and commerce.
In business the 80/20 principle is behind any innovation, any extra value. It is an entrepreneurial principle, a formula for value creation utilized not only by entrepreneurs, but by most managers and organizations.
For proponents of ecosystem-based management,the good news is that another new book, Ecosystem-based Management for the Oceans, conveys the topic at its state-of-the-art level of development...both Marine Ecosystems and Global Change and Ecosystem-based Management for the Oceans are valuable troves that could profitably be mined, and any academic bookshelf would wear them well.
A structured design approach can heighten the hit rate in the fuzzy front end of innovation processes in public and private sectors.
I need not print a line, nor conjure with the painter's tools to prove myself an artist ... Whilst in other spheres of labor the greater part of our life's toil and moil will of a surety end, as the wise man predicted, in vanity and vexation of spirit, here is instant physical refreshment in the work the garden entails, and, in the end, our labor will be crowned with flowers.
The end of 'The End' is the best place to begin 'The End', because if you read 'The End' from the beginning of the beginning of 'The End' to the end of the end of 'The End', you will arrive at the end.
When you obsess about the customer, you end up defeating your competition as a byproduct. When you are just obsessed about the competition, you end up killing yourself, because you are not focused on the customer.
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