A Quote by Mickey Drexler
Service drives a lot of my decisions.
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Most customer service people are great. It's that one customer service person from hell that drives me crazy!
I've always been a big advocate of making shows affordable because a lot of these bottle-service clubs and events are geared toward really expensive experiences. Club music is for everyone, and it drives me crazy that people are getting priced out.
Passion provides purpose, but data drives decisions.
Everybody makes bad decisions. I am sure I have made my share of them over 40 years of service. Or I have made good decisions and have been overruled. The real challenge, when you are overruled, is to remember who the boss is and don't take it personally.
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
When you think in terms of public service, I heard so much about what Mother Theresa had done in her life. And I was fortunate enough to get a chance to meet her and talk to her a lot about what motivates her and what drives her. And that, to me, is a person that really is an extraordinary role model.
What drives 90 percent of stuff is not the small tactical decisions or the personal relationships but the big, macro political incentives.
Not that that's my goal, but when you're very wealthy and very famous, you can have a lot more decisions in what you do. You have a lot more opportunity. You can maybe even not work for a few years. It puts you in a great position to make some decisions. You're not always taking every job that comes and that kind of thing.
When you have weird policy decisions in the United States that then ripple out throughout the world, the rest of the world really takes it on the chin. When the U.S. decides to set their corn on fire rather than to eat it, which is what the biofuels policy basically is - then that drives up the price of corn. It drives up the price of substitutes. And all of a sudden you have a sort of spiral of food prices. And other countries don't have the resources, because they're not allowed to, to weather the storm.
I can't let darkness be what guides my decisions. I can't let that be what guides how I treat people. I can't let that be what drives my art, either.
It drives on with a courage which is stronger than the storm. It drives on with a mercy which does not quail in the presence of death. It drives on as proof, a symbol, a testimony that man is created in the image of God and that valour and virtue have not perished in the British race.
You don't spend twenty years of your life in the service and not have a warm, nostalgic feeling left in you. It's a small service, and there's a lot of esprit de corps.
It is not the style of clothes one wears, neither the kind of automobile one drives, nor the amount of money one has in the bank, that counts. These mean nothing. It is simply service that measures success.
It is not the style of clothes one wears, neither the kind of automobile one drives, nor the amount of money one has in the bank, that counts. These mean nothing. It is simply service that measures success.
That is the great thing about policing, you do have a lot of responsibility very early and you have got to make decisions, sometimes life and death decisions, very quickly and there is something about putting a uniform on and thinking 'people are looking to me to make decisions and to look after them' that makes you feel capable.
What drives people to public service is a sense of possibility. If you haven't sensed that possibility you don't get started in the same way, you don't feel you can have an impact.
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