Great companies that build an enduring brand have an emotional relationship with customers that has no barrier. And that emotional relationship is on the most important characteristic, which is trust.
I think for leadership positions, emotional intelligence is more important than cognitive intelligence. People with emotional intelligence usually have a lot of cognitive intelligence, but that's not always true the other way around.
The field of AI has traditionally been focused on computational intelligence, not on social or emotional intelligence. Yet being deficient in emotional intelligence (EQ) can be a great disadvantage in society.
Cognitive skills such as big-picture thinking and long-term vision were particularly important. But when I calculated the ratio of technical skills, IQ, and emotional intelligence as ingredients of excellent performance, emotional intelligence proved to be twice as important as the others for jobs at all levels.
One of the greatest gifts from God is the eternal perspective. It is a level of fearlessness, a level of understanding where one can experience even emotional harmony with God.
It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head - it is the unique intersection of both.
In any relationship, only if both partners bring in emotional, financial commitment and honesty in equal measure, can there be harmony.
This is important. Money on its most basic level is a hard fact - you either have it or you don't. But on it's emotional level it is purely a fiction. It becomes what you let it become.
Developing emotional intelligence is one way to protect yourself from damaging relationships. Emotional intelligence is a science that has been studied and researched for over a decade. According to the theories, mutual respect and effective communication are key.
I think in the coming decade we will see well-conducted research demonstrating that emotional skills and competencies predict positive outcomes at home with one's family, in school, and at work. The real challenge is to show that emotional intelligence matters over-and-above psychological constructs that have been measured for decades like personality and IQ. I believe that emotional intelligence holds this promise.
I do believe I have certain strengths as a female CEO, such as having another level of awareness through emotional intelligence.
Lieutenant General Michael Flynn ran the defense intelligence agency from 2012 to 2014. He served as a top national intelligence adviser to General Stanley McChrystal in Iraq.
Because I grew up in Chicago, I didn't have an emotional relationship to segregation. I understood the facts and stories, but there was not an emotional relationship.
This will sound funny coming out of my mouth, but I like to play characters that have an intelligence. It doesn't matter if it's a physical intelligence or emotional intelligence.
I wanted to be on the stage, doing very important emotional roles.
We must know our own roles. We should also know the roles that others play, and the rules such roles follow. In this manner, social harmony is maintained. It is when we overstep our roles, or act without knowing them, that social anarchy ensues.