A Quote by Neil Blumenthal

Businesses should focus on solving problems, putting the customer first, delivering value - not gimmicks - and growing in a sustainable manner.

Neil Blumenthal

Quote Topics

Businesses Customer Delivering First Focus Gimmicks Growing Manner Problems Putting Should Solving Sustainable Value

Quote Author

Neil Blumenthal
American - Businessman

Customer-centricity should be about delivering value for customers that will eventually create value for the company.

Robert G. Thompson

When people come to you with problems or challenges, don't automatically solve them. As a mama bear, you want to take care of your cubs, so you tend to be protective and insulate them against all those things. But if you keep solving problems for your people, they don't learn how to actually solve problems for themselves, and it doesn't scale. Make sure that when people come in with challenges and problems, the first thing you're doing is actually putting it back to them and saying: "What do you think we should do about it? How do you think we should approach this?".

Shellye Archambeau

Small businesses were slower than large businesses in adopting broadband. One of the reasons was they were concerned with putting their customer lists online or in the cloud.

Julius Genachowski

Solving problems—actually solving them, not just claiming you do—solving perceived, urgent problems, is a surefire way to get the world to beat a path to your door.

Seth Godin

And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.

Kevin Rollins

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Mary Barra

But there's more than just solving the how-to problems. I've often said that if we're going to have a real rural renaissance, I'd just take the solving of the how-to problems for granted. The first thing I'd provide would be festivals.

Ralph Borsodi

Because I work with entrepreneurs who own businesses, I have found Doug Tatum's No Man's Land to be a really helpful body of working knowledge. It's very applicable to most businesses that have the usual problems of growing businesses - managing people, capital, markets, etc.

Lewis Schiff

Obviously Tesla is about helping solve the consumption of energy in a sustainable manner but you need the production of energy in a sustainable manner.

Elon Musk

Obviously Tesla is about helping solve the consumption of energy in a sustainable manner, but you need the production of energy in a sustainable manner.

Elon Musk

Most people define learning too narrowly as mere 'problem-solving', so they focus on identifying and correcting errors in the external environment. Solving problems is important. But if learning is to persist, managers and employees must also look inward. The need to reflect critically on their own behaviour, identify the ways they often inadvertently contribute to the organisation’s problems, and then change how they act.

Chris Argyris

Money, while clearly helpful in solving myriad problems, can often conceal a business's real flaws. It can also risk rigidifying a company's business model at the very moment it should be in 'customer discovery' mode or iterating around market opportunities.

Maelle Gavet

New Hampshire state government is a big customer for prescription drug companies. Just as businesses do, we should take advantage of the bargaining power we have as a big customer.

John Lynch

I dismiss personal profit and focus exclusively on people and planet. That's what I call social business: a nondividend company dedicated to solving human problems. You can go all the way, forgetting about personal profit, being single-minded about solving problems. The company makes profit, but profit stays with the company.

Muhammad Yunus

FreshWorld is in line with my vision of supporting sustainable technologies in solving problems. I feel this is the next-level disruption in the fruits and vegetables industry.