A Quote by Nick Hanauer
The thing about us businesspeople is that we love our customers rich and our employees poor.
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I believe a balanced life is essential, and I try to make sure that all of our employees know that and live that way. It's crucial to me as a manager that I help ensure that our employees are as successful as our customers and partners.
I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group of our employees - that there's a new spirit at United.
God wants us to show compassion and understanding toward the unemployed or the poor not because they are poor, but because poor people, with help from those who are already successful, can become rich. And when the poor become rich, all will benefit, because in our modern economy new unemployment is the first sign of economic growth.
We can neither heal nor build if, on the one hand the rich in our society see the poor as hordes of irritants or if on the other hand the poor sit back, expecting charity. All of us must take responsibility for the upliftment of our conditions, prepared to give our best to the benefit of all
Our struggle is not easy. Those who oppose our cause are rich and powerful and they have many allies in high places. We are poor. Our allies are few. But we have something the rich do not own. We have our bodies and spirits and the justice of our cause as our weapons.
Every day, we're learning about what's happened with global warming and what's happening all around the world, and our employees and our customers are really feeling that it's time to step up and make a difference.
If God would grant us the vision, the word sacrifice would disappear from our lips and thoughts; we would hate the things that seem now so dear to us; our lives would suddenly be too short, we would despise time-robbing distractions and charge the enemy with all our energies in the name of Christ. May God help us ourselves by the eternities that separate the Aucas from a Comprehension of Christmas and Him, who, though he was rich, yet for our sakes became poor so that we might, through his poverty, be made rich.
We expect our employees to care about the community, the company, their teammates, customers, and themselves.
We take such good care of our employees. What I do is think about what I would want my employer to be like. We started helping our employees with every facet of their lives, and our HR problems went from A to Z in reverse.
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.
Our company wouldn't exist and wouldn't be around without our warehouse employees and our call center employees. And these employees - not just at Rent the Runway but at tens of thousands of other companies throughout the country - are treated unequally.
Our poor people are great people, a very lovable people, They don't need our pity and sympathy. They need our understanding love and they need our respect. We need to tell the poor that they are somebody to us that they, too, have been created, by the same loving hand of God, to love and be loved.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
Our view is that younger customers love our digital offering, our mobile banking applications and so on. Older customers expect relationship managers and want much more personal attention in terms of their needs.
I am honored to be named chairman of Duke Energy's board and privileged to lead our company forward for our customers, employees, and shareholders.
Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our stores, and we had to compete with other employers for our employees.
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