A Quote by Oscar Munoz

Somewhere in the mix, we forgot the very critical people who deliver the service. — © Oscar Munoz
Somewhere in the mix, we forgot the very critical people who deliver the service.
If Martin Luther King looked at the Obama administration and saw an intimate connection with Wall Street, he'd be very critical. If he saw drones being dropped on innocent people, he'd be very critical. If he saw rights and liberties violated by secret policies of the government, of the kind we've seen by the National Security Agency, he'd be very critical.
That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.
Casting is always critical but in this case, 'The Way Back', I was looking internationally to a degree for an interesting mix of gentlemen, Irish, Polish, Russian and American. Not many people had the qualifications, people who would play the game, particular to this industry. So I had to research amongst the cast. They had to be very very prepared as we had to start shooting as soon as we could, there wasn't any time to talk, and there would only be three or four takes.
I think one purpose is very clear among corporations and business leaders: make profits, deliver high return for stockholders, conquer markets, service consumers and create jobs. But in today's world, demands from corporations and leaders are much more than that. We need to understand what people really want at the very end.
Mike Hodge is someone I've counted on for strong, steady leadership from the very start of my union service, and he has never failed to deliver.
...[the federal] government [has no authority] to deliver a service,...and there's no evidence to show that government has ever been efficient [at] delivering...service.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
I have always been very critical of myself and I like the people around me to be critical too.
Somewhere it is written that parents who are critical of other people's children and publicly admit they can do better are asking for it.
In times of disaster, basic connectivity is a form of aid that connects people to the resources critical for survival and enables humanitarian organizations to quickly deliver life-saving information.
Millions of Americans and businesses rely on the Postal Service to deliver our medicine, ballots, and retail goods - securely and on time. The Postal Service deserves our full support.
When you mix a record that someone else is on, you've got to send it to them. They've got to like the mix, you got to like the mix, the producer's got to like the mix. Too many people are involved!
We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.
When you're on the field, you've got to deliver. It doesn't matter what you potentially could deliver or what you might be able to deliver in future - you've got to deliver it there and then.
The Civil Service is a vital economic asset to the UK - firstly, in the way it creates a framework for excellence in service delivery and secondly, in how it helps organise the best way to deliver modern public services on which both businesses and individuals depend.
I'm very careful of not being critical of other people's movies, which work in different styles. I think some of my movies can be interpreted as critical of their subjects.
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