A Quote by Patrick Lencioni

Clients don't expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it.
Well, Americans expect our president to be human beings, and as imperfect as all of us are. They expect us to make mistakes and all that. But one thing the American public likes is, if you make a mistake, you do that, you cross that line that they expect you to behave under, then you apologize or then you correct that behavior and said you have learned, you are going to do better, you are going to achieve better, and you are going to serve a higher purpose than that.
Part of making good decisions in business is recognizing the poor decisions you've made and why they were poor. I've made lots of mistakes. I'm going to make more. It's the name of the game. You don't want to expect perfection in yourself. You want to strive to do your best. It's too demanding to expect perfection in yourself.
If Congress allows the USPS to collapse and private companies take over the mail business, we can expect what we have seen with private internet providers: thorough service in urban areas that will turn a healthy profit, either none or very expensive service in rural areas.
You can't expect perfection. It is important to sort of acknowledge some of our imperfections. I write them down. There's something about acknowledging mistakes and being able to put them down on paper; they become facts of your life that you must live with. And then, hopefully, you can navigate the road a little bit better.
It's a mistake to expect the laws of the country to reflect the imperatives of the New Testament and the Sermon on the Mount. I applaud the efforts of the Church to provide for people in need, regardless of where they're from or how they got here. But I think it's a mistake to turn around and expect a nation to act that way. Americans are uniquely tempted to imagine that we are a church, and that we are a universal nation. This is one of the reasons why we're such a dangerous country.
If you are seeking to obey the Lord, expect opposition. Expect obstacles. Expect difficulties. But also expect God to see you through
I expect to be great. I expect to do what hasn't been done. I expect to provoke change.
Expect the Best, Expect Divine Guidance, Expect your Fortunes to Change, Expect a Miracle!
The more normal it gets for people to see people of a gender or skin tone they wouldn't expect in jobs that they wouldn't expect, or speaking a way they wouldn't expect them to, the more it cultivates a sense that we share more than separates us.
I don't understand why people expect tips. In hotels you order food in your room, and it's already more expensive from the room service menu, so it's a cheek to expect a tip on top. I do sometimes reward good service, but it should be at my discretion, and I'm not going to be held to ransom.
Clients do not expect the infrastructure to be any less reliable just because the service is being delivered from an offshore location; thus, the uptime requirements justify the expense.
You can't always hire great service providers, but you can create them.
We cannot afford to differ on the question of honesty if we expect our republic permanently to endure. Honesty is not so much a credit as an absolute prerequisite to efficient service to the public. Unless a man is honest, we have no right to keep him in public life; it matters not how brilliant his capacity.
We're all in the service business. If you hire me to do a job I expect everybody else to be where I am. A little bit of crazy is good. It keeps things - balanced.
I expect that my readers have been to Europe, I expect them to have some feeling for a foreign language, I expect them to have read books - there are a lot of people like that! That's my audience.
To expect ... the same service from raw and undisciplined recruits, as from veteran soldiers, is to expect what never did and perhaps never will happen. Men, who are familiarized to danger, meet it without shrinking; whereas troops unused to service often apprehend danger where no danger is.
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