A Quote by Paul Clitheroe

Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — © Paul Clitheroe
Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
Life is not about making money. It is about enhancing the quality of life for every single being so that they go from physical satisfaction to astral satisfaction to mental satisfaction to growing spiritual satisfaction, up and up and up, all the way. It's all spiritual.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
You know, money will never save anyone. Compassion can save someone, love can save someone, money will never save anyone. And as long as the entire society will put money first... Money should be like third or fourth or fifth, I'm not saying lets get rid of money, but how can we put money as number one? As the only value, like if you are rich, you're famous you go VIP, why? It's just insane, the way we've transformed the society.
I'm making a case against how money managers are handling customers' money. The objective of the customer is not being met if the fund managers are diversifying their assets into hundreds of businesses. If they do this, they are typically performing close to the indexes. But that's not the way wealth is created.
I made a lot of money. I earned a lot of money with CNN and satellite and cable television. And you can't really spend large sums of money, intelligently, on buying things. So I thought the best thing I could do was put some of that money back to work - making an investment in the future of humanity.
There are two kinds of second class men in business. There is the man who puts money first and service second. There is the man who puts service first and money second, who never has any money. The first class man in business is the man who is made up out of rolling the other two kinds into one man and working them together.
Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.
I came into business to make money, I make no apology for that. I wanted to make a lot of money but after the first £50million or £100million, it became less about making money and more about having fun.
Money is misunderstood. The fact is if you want to be successful - the money will follow you. If you are a doctor, something else will follow you. If you are successful there is an accompaniment. If your goal is just to make money you won't succeed. Money is a commodity to use, not to be dictated by.
Money is misunderstood. The fact is if you want to be successful - the money will follow you. If you are a doctor, something else will follow you. If you are successful, there is an accompaniment. If your goal is just to make money, you won't succeed. Money is a commodity to use, not to be dictated by.
Now, success is not the result of making money; making money is the result of success - and success is in direct proportion to our service. Most people have this law backwards. They believe that you're successful if you earn a lot of money. The truth is that you can only earn money after you're successful.
To walk in money through the night crowd, protected by money, lulled by money, dulled by money, the crowd itself a money, the breath money, no least single object anywhere that is not money. Money, money everywhere and still not enough! And then no money, or a little money, or less money, or more money but money always money. and if you have money, or you don't have money, it is the money that counts, and money makes money, but what makes money make money?
Jay and I used to talk about this: we never had a goal of making a lot of money. We had a goal of having a business of our own. And there were many times we could have sold out and had a lot of money. Billions. We just put it in our pocket and go home, OK? But that was never our goal.
High premiums are being paid today not particularly for quality service or long-term building of a business but rather for making money quickly, getting rich, and getting out. And that's wrong.
Every business is a service business. Does your service put a smile on the customer's face?
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