A Quote by Paul Orfalea
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
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Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.
Take good care of your employees, and they'll take good care of your customers, and the customers will come back.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
Take care of your people and they will take care of your customers.
I you're in prayer, take care of your heart.
If you're eating, take cre of your throat.
If you're in another man's house, take care of your eyes.
If you among people, take care of your tongue.
Take care of your customers, and you will have a successful business. Don't, and you won't. The airlines need to figure this out - soon.
The employers who do best are employers who reject these false choices. It's not a zero-sum world where you either take care of your workers or you take care of your shareholders. You can do good and do well, too.
Growing your own business is great. Watching your ideas come to life, taking care of new customers and watching them become repeat customers, and successfully building your team is a feeling that can't be matched.
Products, profits, and paychecks are not enough anymore. These days, society cares how you treat your own workers. Customers want to know you promote the same values inside your walls as you do outside; job hunters want to know you care about them before they send in an application. Your culture is your brand. You need to create an organization where your employees believe in what you do.
Happy employees build great products, and they take care of customers.
Your customers don't care about you. They don't care about your product or service. They care about themselves, their dreams, their goals. Now, they will care much more if you help them reach their goals, and to do that, you must understand their goals, as well as their needs and deepest desires.
We need to take excellent care of our customers, and do so at a profit.
Your body knows how old you are, but if you keep on and you take care of yourself - you know, I go to kickboxing class every morning at 5 A.M. You know, try to do all the things to take care of the outside of your body, but you also should do - and have to do things that take care of the inside of your body.
There's something within you that knows what to do. There is a power greater than you that knows how to take care of you without your help. All you've got to do is to surrender to it. Surrender your thoughts, your mind, your ego, to the current that knows the way. It will take care of you. It will take better care of you than you can ever imagine.
What do you really believe makes a difference in the company? For me it's really clear. It's about customers and employees. Everything else follows. If you take care of your customers and you have motivated employees, everything else follows.
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