A Quote by Pier Luigi Loro Piana
Our customers are quality maniacs.
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We want the best prices we can give our customers, with all our products... But it really is about the quality first and the experience.
One cannot legislate the maniacs off the street... these maniacs can only be shut down by an armed citizenry. Indeed bad things can happen in nations where the citizenry is armed, but not as bad as those which seem to be threatening our disarmed citizenry in this country at this time.
The people in charge, globally, are maniacs. They are maniacs, and unless we do something about it these people are going to deprive us of a future.
Affirmations are quality ideas and quality thoughts. The quality of our thoughts reflects the quality of our life. Hence, if we were to raise the quality of our thoughts, we would automatically improve the quality of our life Affirmation literally means to validate or confirm. So when we think a thought over and over again, we are validating or confirming it as the truth Using affirmations on a daily basis is one of the easiest things we can do to change our lives.
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product.
We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.
We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?
Only your customers can define quality, because it's meeting your customers' expectations the first time every time. Simply put, it's performance to the standards of the customer.
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.
Our view is that younger customers love our digital offering, our mobile banking applications and so on. Older customers expect relationship managers and want much more personal attention in terms of their needs.
If you look at our customers, our customers tend to be really high-end people who make big, sophisticated systems.
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Big box just wasn't our strength. We are a men's and boy's specialty store focused on providing high quality clothing with custom tailoring. Our customer is king. When we had seven stores, communication between the stores and with our customers became more disconnected. We started to lose that great family 'camaraderie' that is essentially the key to our success.
I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group of our employees - that there's a new spirit at United.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
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