A Quote by Ratan Tata

Indian car buyers have not really been exposed to customer care in a competitive environment. — © Ratan Tata
Indian car buyers have not really been exposed to customer care in a competitive environment.
We believe that there are many buyers who want a stylish, sporty car that sends a positive message about their concern for the environment as they drive it down the street.
I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.
Trump has been very, very open and clear on what he's going to do. He's going to make the U.S. very competitive on taxes, corporate and personal. He's eliminating policy on carbon and the regulatory environment on shale and energy and pipeline development. These are all things that Canada has to do and we no longer have a competitive environment to do them in. It manifests itself in the slow grind of our economy.
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
I think the environment has become more competitive. That has made Indian industry more concerned with a) its customers, b) the quality of its products, and c) its brand image in the marketplace.
My view is make Indian manufacturing competitive, and if it is competitive, it can serve customers or consumers anywhere.
By the time I was done with the car it looked worse than any typical Indian car that has been driven all its life on reservation roads, which they always say are like government promises - full of holes.
You can film the most exciting car chase and the most exciting stunts, but if you don't care about the person inside the car, and you don't care about their predicament, you're not really going to care about the action, either.
Indian food has been huge in the UK forever and ever, but that's because it has a historical rooting. America, I think is really ripe for it. There's been so much interest in Indian culture.
I want to get rid of the Indian problem. [...] Our objective is to continue until there is not a single Indian in Canada that has not been absorbed into the body politic and there is no Indian Question and no Indian Department.
In syndication, the biggest buyers are car dealerships.
We've had to be innovative, in terms of reaching the customer, and that's all been about making it an experiential shopping environment.
Baptism separates the tire kickers from the car buyers.
As musicians and artists, it's important we have an environment - and I guess when I say environment, I really mean the industry, that really nurtures these gifts. Oftentimes, the machine can overlook the need to take care of the people who produce the sounds that have a lot to do with the health and well-being of society.
Be proud that thou art an Indian, and proudly proclaim, "I am an Indian, every Indian is my brother." Say, "The ignorant Indian, the poor and destitute Indian, the Brahmin Indian, the Pariah Indian, is my brother."
Most of what we know about sales comes from a world of information asymmetry, where for a very long time sellers had more information than buyers. That meant sellers could hoodwink buyers, especially if buyers did not have a lot of choices or a way to talk back.
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