A Quote by Reed Hastings

Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it. — © Reed Hastings
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.
The motivation to start the infrastructure business was to have at least one business that gives you annuity income. Others are services businesses that don't give you annuity income. If you keep the customer happy, you make money. But in a household, if there are five people, keeping all of them happy is also difficult.
Zora Neale Hurston said fear is the greatest emotion and I said, 'No my dear sister.' Fear will make us move to save our own skins. Love also makes us save ourselves, but it will make us move to save others as well.
I never went into business just to make money - but I found that if I have fun, the money will come. I often ask myself, is my work fun and does it make me happy? I believe that the answer to that is more important than fame or fortune. If it stops being fun, I ask why? If I can't fix it, I stop doing it.
I didn't come into the music business to make money. I came into it to be a success. Of course, if you're successful, you'll earn money and I was happy to receive it.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
At Capital One 360, a customer forfeits the in-person experience to save money. If the app or website is down, a customer must send a deposit by mail.
In business, you're trying to make a buck. God was good to me and blessed me. I made some money and started this foundation years ago, and it has grown in size. With the foundation it's a lot different, because the bottom line isn't how you can make more money or get a better return, it's helping the projects that you feel strongly about move forward.
The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
I'm really happy that I got to work with such fresh talent. In a day when record companies are not particularly good at encouraging young, talented songwriters to come forward and get exposure, I think it's important to give tomorrow's songwriters the opportunity.
A lot of people want to start a business, and they're like, 'I wanna start a business, give me some money to invest.' Where is your business plan? Are you investing money yourself into your own business? How is this going to work? People think that they can just come to you with an idea and have money.
The true purpose of a business is to create and keep a customer, not to make you money.
We're all making decisions to make ourselves happy and our families happy. That doesn't take away what we've done together and the special bond that we created and the special bond that we have and just all the memories that we had together. That will never change. As you move forward, you appreciate those moments and keep going forward.
Entrepreneursh ip is not about getting one over on the customer. It’s not about working on your own. It’s not about looking out for number one. It’s not necessarily about making a lot of money. It is absolutely not about letting work take over your life. On the contrary, it’s about turning what excites you in life into capital, so that you can do more of it and move forward with it.
They rushed to move it forward, uh, and then a lawsuit was filed and we spent many months litigating, rather than trying to come up with legislation and move forward on that front.
The best way to make money is not to have money as your primary goal. I've seen great people come into the business world primarily motivated to make money. Almost without exception they failed.
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