A Quote by Richard Branson
A complaint is a chance to turn a customer into a lifelong friend. I say that seriously, not as some press release baloney.
Related Quotes
If you are writing about baloney, don't try and make it Cornish hen, because that's the worst kind of baloney there is. Just make it darn good baloney.
I didn't know how to do a press release, so I'd call the local Assembly member and say, 'Hey, can you fax me one of your press releases?' 'Which one?' 'Any one.'
Thank you for calling customer service. If you're calm and rational, press 1. If you're a whiner, press 2. If you're a hot head, press 3
I used to think that the image of the press in the 1940s - a bunch of guys in hats screaming on the courthouse steps - was all baloney. I used to say, 'I know reporters. We're not like that.' But we are.
It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.
I count myself really fortunate that I have some lifelong friends. The best thing about a friend is when you are being your own worst enemy a friend can help snap you out of it.
Listen to the customer's complaint and act fast.
I think it's what any artist would want: to feel like their work can be taken in on a level of experience beyond the headline or the press release. I don't think any artist wants to be reduced to a press release. We have a whole industry whose function it is to process and present information. There's nothing wrong with it, but it's not the thing.
There is a tendency to try to dumb everything down and turn everything into a one-paragraph press release or even less, just a slogan.
When you're looking for good lyrics, you turn to Kendrick Lamar, you turn to J Cole, you turn to Wale, you turn to Chance the Rapper, you turn to Rapsody. You don't turn to Post Malone.
My biggest complaint about customer service is that I am put on hold too long.
Some of the press who speak loudly about the freedom of the press are themselves the enemies of freedom. Countless people dare not say a thing because they know it will be picked up and made a song of by the press. That limits freedom.
Some of the press who speak
loudly about the freedom of the press are themselves the enemies of
freedom. Countless people dare not say a thing because they know it will
be picked up and made a song of by the press. That limits freedom.
I have lifelong friends. My oldest friend, Herbie, has been a friend since I was 9. I've had bonds for over 50 years with people.
When I'm about ready to press the cable release on the View camera, I've tried to anticipate some of the challenges I'm going to encounter in the darkroom.
There is always some criticism. Tell me one thing that Narendra Modi does and you don't criticise. If he gives a chance to newcomers, you say he forgot the old guard; if he gives a chance to an incumbent, you say Modi doesn't give a chance to young leaders.
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