A Quote by Robert I. Sutton

The best single question for testing an organization's character is: What happens when people make mistakes? — © Robert I. Sutton
The best single question for testing an organization's character is: What happens when people make mistakes?
If you do a character, always make the character with a big question mark. Even if the character is very enigmatic and all over the place, make him always with a question mark, because if you turn a question mark upside down, like they do in South America in Spanish, then it becomes a hook.
People who make mistakes but try their best, other people will support. But people who make mistakes because they're lazy, nobody supports.
You'll always make mistakes and you'll miss the mark sometimes. That's inevitably going to happen, because the best people in the world make mistakes - even people who are brilliant.
Every great institution is the lengthened shadow of a single man. His character determines the character of the organization.
What do you first do when you learn to swim? You make mistakes, do you not? And what happens? You make other mistakes, and when you have made all the mistakes you possibly can without drowning - and some of them many times over - what do you find? That you can swim? Well - life is just the same as learning to swim! Do not be afraid of making mistakes, for there is no other way of learning how to live!
Most large mistakes in organizational design come from putting the individual ambitions of the people at the top of the organization ahead of the communication paths for the people at the bottom of the organization.
Doctors are human; they make mistakes, and you have to stay on top of them. You have to ask the second question, the third question, the follow-up to the fourth question.
Cancer is a disease of the genome. And that's what happens. You make mistakes in a cell somewhere in your body that causes it to start to grow when it should've stopped, and that's cancer. And those mistakes are mistakes of DNA.
The FBI that I see is people, decent people, committed to the highest principles of dignity and professionalism and respect... Now do we make mistakes? You bet we make mistakes, just like everybody who's human makes mistakes.
The key question companies need to address is not 'Should we make mistakes?' but rather 'Which mistakes should we make in order to test our deeply held assumptions?'
This much we know: Journalism is not a precise science. It's, on its best day, is a crude art. We make mistakes; I make mistakes. With more than 50 years as a journalist, I have at least had the opportunity to blow more stories, make more mistakes than maybe anybody in television.
The best compliment I ever got from the public or producers or directors is that I just totally blend in and become the character and they don't notice me and that the play happens or the movie happens or the TV show happens.
The best complement I ever got from the public or producers or directors is that I just totally blend in and become the character and they don't notice me and that the play happens or the movie happens or the TV show happens.
People who are unwilling to make mistakes or have made mistakes and have not yet learned from them are those who wake up each morning and continue to make the same mistakes
I have so many fashion mistakes, but that's part of being in fashion. I think the people that you see make the most mistakes are usually the best dressers.
Honestly, happy. This happened for a reason. By having to answer that question in front of a national audience, God was testing my character and faith. I'm glad I stayed true to myself.
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