A Quote by Roger Black
80% of the mistakes you will make in information architecture can be caught if you bring in a great usability expert from the beginning.
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Good information architecture enables people to find and do what they came for. Great information architecture takes find out of the equation: the site behaves as the visitor expects. Poor or missing information architecture neuters content, design, and programming and devalues the site for its owners as well as the audience it was created to serve. It’s like a film with no director. The actors may be good, the sets may be lovely, but audiences will leave soon after the opening credits.
I got into architecture via fine arts, and I was a sculptor myself, and I have always involved artists in my projects. When I say 'involved,' I mean I always bring artists in at the beginning projects before they're built and say, 'Will you do a room? Will you do a sculpture floating in mid-air? Will you make a chimney? Will you do something?'
Usability is like love. You have to care, you have to listen, and you have to be willing to change. You’ll make mistakes along the way, but that’s where growth and forgiveness come in.
Be proud of your mistakes. Well, proud may not be exactly the right word, but respect them, treasure them, be kind to them, learn from them. And, more than that, and more important than that, make them. Make mistakes. Make great mistakes, make wonderful mistakes, make glorious mistakes. Better to make a hundred mistakes than to stare at a blank piece of paper too scared to do anything wrong.
while the executive should give every possible value to the information of the specialist, no executive should abdicate thinking on any subject because of the expert. The expert's information or opinion should not be allowed automatically to become a decision. On the other hand, full recognition should be given to the part the expert plays in decision making.
When we come to understand architecture as the essential nature of all harmonious structure we will see that it is the architecture of music that inspired Bach and Beethoven, the architecture of painting that is inspiring Picasso as it inspired Velasquez, that it is the architecture of life itself that is the inspiration of the great poets and philosophers.
Inherent in architecture, it involves everything in life so that there is absolutely no end to it. By the time you're seventy or eighty, you're still beginning. So, that's the kind of life I've preferred to being the expert at forty and dead, you know.
Many people will tell you that an expert is someone who knows a great deal about the subject. To this I would object that one can never know much about any subject. I would much prefer the following definition: an expert is someone who knows some of the worst mistakes that can be made in the subject, and how to avoid them.
Don't make the kinds of mistakes that will bring regret.
Allow the information to tell you how it wants to be displayed. As architecture is ‘frozen music’, information architecture is ‘frozen conversation’. Any good conversation is based on understanding.
When new cooks come to work for me, they obviously make mistakes at the beginning or there's some messiness to the presentation. What I always say to them is: 'If you were cooking this for your mother or your girlfriend, would you make those mistakes?'
The measure of a man cannot be whether he ever makes mistakes, because he will make mistakes. It's what he does in response to his mistakes. The same is true of companies. We have to apologize, we have to fix the problem, and we have to learn from our mistakes.
Stalin made mistakes. He made mistakes towards us, for example, in 1927. He made mistakes towards the Yugoslavs too. One cannot advance without mistakes... It is necessary to make mistakes. The party cannot be educated without learning from mistakes. This has great significance.
I have made some mistakes. No, a lot of mistakes. If you want to develop a new thing, a lot of mistakes will be inevitable. We should be allowed to make mistakes.
Being human means you will make mistakes. And you will make mistakes, because failure is God's way of moving you in another direction.
My success has depended wholly on putting things over on people, so I'm not sure that I'm that great a role model. I am, however, an expert on pretending to be an expert on pretending to be an expert.
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