A Quote by Russell L. Ackoff

Managers who don't know how to measure what they want settle for wanting what they can measure. — © Russell L. Ackoff
Managers who don't know how to measure what they want settle for wanting what they can measure.
What do we measure when we measure time? The gloomy answer from Hawking, one of our most implacably cheerful scientists, is that we measure entropy. We measure changes and those changes are all for the worse. We measure increasing disorder. Life is hard, says science, and constancy is the greatest of miracles.
Racism itself is difficult to measure. We can measure hate crimes - which are absolutely an indicator. We can measure reports of discrimination. We can measure the number of times hateful words are being used across the Internet. Those things all help us measure racism, but it can sometimes be nebulous.
How can I be secure? Through amassing wealth beyond all measure? No. And what's beyond measure? That's a sickness. That's a trap. There is no measure. Only greed.
No matter how you measure it, whether you measure the amount of mass or you measure the number of bodies, most of our solar system exists out beyond the orbits of the asteroids. So we could not have claimed to know our own solar system until Voyager had toured the giant planets.
The thing you can't measure is someone's heart, someone's desire. You can measure a 40, his vertical, his bench press, and that might let you know things like, yeah, he can jump high. But desire, his dedication, his determination, that's something you can't measure. That's something you can't measure about Rod Smith.
Don’t measure busywork. Don’t measure activity. Measure accomplishment. It doesn’t matter what people do as much as it matters what they get done.
I don't measure myself against my coaches, I don't measure myself against my teammates. If I'm doing jiu-jitsu for sport, I don't measure myself against the guy I'm rolling with or whatever belt he is or how many stripes he has on his belt. I measure myself every day against the guy I was yesterday.
How you measure the performance of your managers directly affects the way they act.
The measure of self-assurance is how deeply and sincerely interested you are in others; the measure of insecurity is how much you try to impress them with you.
Wisdom is not about what you know, but how you know it. If knowledge is a measure of the grasp an individual has of a given subject, wisdom is a measure of his grip. Does he hold his ideas lightly or loosely? Will he let go when they show signs of wear or inappropriateness?
There are many things you shouldn't measure. Don't, for example, try to measure how much you love your wife!
Customers don't measure you on how hard you tried, they measure you on what you deliver.
If you truly want to measure the success of a man, you do not measure it by a position he has achieved, but by the obstacles he has overcome.
Everything is good in due measure and strong sensations know not measure.
Time is a measure of space, just as a range-finder is a measure of space, but measuring locks us into the place we measure.
The real wants of nature are the measure of enjoyments, as the foot is the measure of the shoe. We can call only the want of what is necessary poverty.
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