A Quote by S. Truett Cathy
Ringing the cash register is not the name of the game. It's only the scorekeeper, and it's not what motivates me. I'm motivated in my business by the compliments I receive about our people, our service, and the quality of our food.
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We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?
I'm worried that a few people are confusing the ringing of a church bell with the ringing of a cash register, .. When I hear about leaders of charities being provided a $300,000 Bentley to drive around in, my fear is that it's the taxpayers who subsidize this charity who are really being taken for a ride.
In so many ways, our business is very, very unique. For example, in India, people pay with cash, and we accept cash from day one. And a lot of people in India pay with cash. And that's part of our business model.
On Christmas morning, our joy or our happiness can be at a very high level, not because of our anticipation of what we might receive but, rather, in anticipation of watching our loved ones open our gifts to them. In fact, if we're not careful, we can fail to register sufficient excitement and joy upon opening the gifts we receive from others. We must remember that they are happiest at that time and to give them top billing, to stretch their happiness to its full length.
The compliments you are about to pay could only sadden me, because what you love in our dear peninsula is exactly the object of our hatreds. Indeed, you crisscross Italy only to meticulously sniff out the traces of our oppressive past, and you are happy, insanely happy, if you have the good fortune to carry home some miserable stone on which our ancestors have trodden.
Cooking is a holistic process of planning, preparing, dining and sharing food. I place food at the center of our humanity, as it nourishes not only our physical bodies but also our emotional and spiritual lives. Food is truly a cultural phenomenon that informs our traditions and our relationship with the earth. I genuinely believe that food connects us all.
Our attitude toward cash generation and asset management came out of our own thought process. After we acquired a number of businesses we reflected on aspects of business. Our own conclusion was that the key was cash flow.
When I left SEIU, we had started this quality public service agenda to say to our members what I think the United Auto Workers learned: that quality is our only job security in the long run.
The quality of our reading is not only an index of the quality of our thought; it is our best-known route to developing whole new pathways in the cerebral evolution of our species.
Our relationship with food - how, when, what and why we eat - is a direct expression of our underlying feelings, thoughts and beliefs about ourselves. It has to do with stances we take that get reflected not only in our relationship with food, but in all our relationships. It just so happens that the relationship with food causes enough conflict, grief, shame and hurt that we’re willing to look at it.
It is a psychological law that whatever we desire to accomplish we must impress upon the subjective or subconscious mind; that is, we must register a vow with ourselves, we must make our resolution with vigor, with faith that we can do the thing we want to do; we must register our conviction with such intensity that the great creative forces within us will tend to realize them. Our impressions will become expressions just in proportion to the vigor with which we register our vows to accomplish our ambitions, to make our visions realities.
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.
We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.
I'm increasingly realising our consciousness and subconsciousness are extremely different, and our subconsciousness motivates us, but so far, I don't know what drove or motivates me.
Our philosophy is that we want to be an ecosystem. Our philosophy is to empower others to sell, empower others to service, making sure the other people are more powerful than us. With our technology, our innovation, our partners - 10 million small business sellers - they can compete with Microsoft and IBM.
Cash is the lifeblood of your business. There are very few things in business that will kill you, but running our of cash is one of those things. You can recover from almost any other mistake, but if you run out of cash you're dead.
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