A Quote by Sam Walton
Focus on something the customer wants, and then deliver it.
Related Quotes
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
If you innovate broadly, focus on the customer experience, and deliver everyday a great product, you will gain share.
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
What you can do is ask: 'What is the value to the customer? What are they willing to pay for?' Then, deliver great products and services.
The primary goal of IoT is to solve business problems, not to deliver a cool project or new technology. Focus on a business-relevant problem, and work with your customer to solve it.
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
When you're on the field, you've got to deliver. It doesn't matter what you potentially could deliver or what you might be able to deliver in future - you've got to deliver it there and then.
Find out what the customer wants and then make it better.
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.
The customer wants what the customer wants - when they want it, where they want it, and how they want it. And if you want to build a big business, and you want to be meaningful to a big, broad group of customers, you need to think about how you're going to meet them in the various places where they might expect to see you.
What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.
I'm the kind of person who likes to focus on one thing at a time. I'll focus on my skiing and then when I get to the bottom of my run and the cameras are on me, I'll focus on what I need to say, and then I'll focus that night on recovering and getting ready for the next day.
When you think of customer research, chances are you think of surveys. Used alongside other strategies, they can be an important way to learn more about your customer's needs, wants and habits.
We don't want our customer to be advertising our name: we believe that the customer today is aware and wants to choose. Our signature is just a guarantee.
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