A Quote by Sam Walton
If you don't listen to your customers, someone else will.
Related Quotes
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
If we don't take care of our customers, someone else will.
When someone refuses to listen to you or others, there is one source or entity that he will listen to: Call it God, the universe, a higher power, karmic law, whatever. At any rate, if he feels that the universe is trying to tell him something, then he may listen. He won't listen to you or anyone else, but the universe, that's a different story.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
How do you listen? Do you listen with your projections, through your projection, through your ambitions, desire, fears, anxieties, through hearing only what you want to hear, only what will be satisfactory, what will gratify, what will give comfort, what will for the moment alleviate your suffering? If you listen through the screen of your desires, then you obviously listen to your own voice.
Listen to your own voice. Don't listen to someone else's. To me the way to live is to always move forward - to keep searching for whatever it is that interests you.
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
One of the most important pieces of advice that I have learned is to listen to your customers. They will be able to tell you how your business is doing and what direction you need to go in.
But you're almost eighteen. You're old enough. Everyone else is doing it. And next year someone is going to say to someone else 'but you're only sixteen, everyone else is doing it' Or one day someone will tell your daughter that she's only thirteen and everyone else is doing it. I don't want to do it because everyone else is doing it.
Prayer is a means of sharing the burden, which relieves pressure, as you tell your worries and concerns to someone who will listen and won't judge, no matter what you say. Praying is like handing the problem over to someone else as you talk it out. Then you can tune in for guidance and a different perspective that will exude heartfelt energy. When you pray, you are exposing your real self and extending sincere, loving energy to yourself. It doesn't matter if your words are fancy or plain, and there is no way to do it right or wrong. Prayer is about opening your heart and being sincere.
If someone thinks I'm a dickhead, fine, listen to someone else's record, then. We're not a totalitarian regime; no one's forced to listen to Coldplay. It's actually quite a compliment if you're something that people can stand against.
80% of all products and services that will be on the market in five years do not exist today. So therefore, always be innovative, always be creative, always think, 'What new products or services could I create, could I represent, could I joint venture?" Sometimes you can find someone else that has a fabulous product or service that you can use your existing business or resources to sell and you can double your income or sales in your business by selling somebody else's product to the same customers that are buying yours.
Only by moving away from the comforts of your conference room to truly engage with and listen to your customers can you learn in depth about their problems, produce features to solve those problems, and learn what drives customers to recommend, approve, and purchase products.
If you don't make a conscious choice... someone else will decide for you. It may be your boss, a family member, an advertiser, a collective social influence, or someone or something else, but it won't be something of your deliberate choosing.
It"s good to keep wide-open ears and listen to what everybody else has to say, but when you come to make a decision, you have to weigh all of what you"ve heard on its own, and place it where it belongs, and come to a decision for yourself; you"ll never regret it. But if you form the habit of taking what someone else says about a thing without checking it out for yourself, you"ll find that other people will have you hating your friends and loving your enemies.
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