A Quote by Sam Walton
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Related Quotes
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
A boss should be respectful of everybody. He should still make sure everybody knows that he is the boss, without having to say it 24/7, but by him approaching you in a way that led you to know that you mean something to the company.
I think that the only time we will really know what then-President Trump is going to do about the set of challenges that confront him is after he has sat down with his advisers as the commander in chief, when he's looking at the threats and the intelligence from the standpoint of being the number one decider, when he's hearing from his secretary of defense, his chairman, who was the same chairman President Obama had, Chairman Joe Dunford, who is an outstanding public servant, who has led our anti-ISIL effort, on which we're making great progress.
If you were the boss of a company and some of the employees of your company were known to sexually abuse children, you would fire them instantly.
Teachers often make the mistake of thinking they're the boss of the class; they're not. The boss of the class is sitting down there somewhere.
We are not spending the Federal Government's money, we are spending the taxpayer's money, and it must be spent n a way which guarantees his money's worth and yields the fullest possible benefit to the people being helped.
We always imagine that there's got to be somewhere else better than where we are right now; this is the Great Somewhere Else we all carry around in our heads. We believe Somewhere Else is out there for us if only we could find it. But there's no Somewhere Else. Everything is right here...Make this your paradise or make this your hell. The choice is entirely yours. Really.
I think probably the scaredest I've ever been was in Somalia. I arrived there when the episode that became known as 'Black Hawk Down' was still taking place. The Americans were still pinned down under fire. And everybody else was basically going the other way, and I was the only one putting my hand up for a flight in.
In July everybody you telephone is somewhere else - either on the beach or on vacation, and half the time you're somewhere else too.
There is only one boss. The customer.
If the boss is a jerk, get over it. First of all, don't you think there's a good chance that your boss's boss knows what's going on? If so, just keep your head down and do the work. Usually, if you put in maximum effort and produce excellent results, someone in the company is going to take notice. Either you will get promoted or your jerky boss will get the heave-ho. It happens all the time.
At Capital One 360, a customer forfeits the in-person experience to save money. If the app or website is down, a customer must send a deposit by mail.
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
The media is the only business in the world where the customer is always wrong. If you're a news consumer, if you're a customer, and you complain to them, they will tell you that you are not sophisticated enough to understand what they do, and they're tell you to go listen or watch somewhere else. They're not even really doing the news for you. They're doing news for other journalists and other people in government because that's their real audience.
A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.
Everybody is looking at their base business and saying, "What else is it? Sure, we do this, but while we're doing that, what else do we know about our customer, and what does that enable us to do?" That comes from the access to information and the ability to analyze it with a speed they never had. I think everybody is thinking that way.
Related Authors
Bill Gates Quotes
American
Businessman
Charlie Munger Quotes
American
Businessman
Dieter F. Uchtdorf Quotes
German
Businessman
Henry Ford Quotes
American
Businessman
Jim Rohn Quotes
American
Businessman
Joseph B. Wirthlin Quotes
American
Businessman
Mark Cuban Quotes
American
Businessman
Mark Zuckerberg Quotes
American
Businessman
Peter Drucker Quotes
American
Businessman
Richard Branson Quotes
British
Businessman
Russell Simmons Quotes
American
Businessman
Sam Altman Quotes
American
Businessman
Steve Jobs Quotes
American
Businessman
Tom Peters Quotes
American
Businessman
Walt Disney Quotes
American
Businessman
Warren Buffett Quotes
American
Businessman