A Quote by Sanford I. Weill
I think we are a product of all our experiences.
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No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service - from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly. That's systems thinking.
As Chief Product Officer, I lead our product team to create simple, intuitive user experiences.
If you think of the product as a service, then the separate parts make no sense - the point of a product is to offer great experiences to its owner, which means that it offers a service. And that experience, that service, comprises the totality of its parts: The whole is indeed made up of all of the parts. The real value of a product consists of far more than the product's components.
Stripe was very much the product of our past experiences.
I think that hip-hop should be spelled with a capital "H," and as one word. It's the name of our black people culture, and it's the name of our identity and consciousness. I think hip-hop is not a product, but a culture. I think rap is a product, but when hip-hop becomes a product, that's slavery, because you're talking about people's souls. To me, that's the biggest problem.
Our business is not based on having information about you. You’re not our product. Our product are these, and this watch, and Macs and so forth. And so we run a very different company. I think everyone has to ask, how do companies make their money? Follow the money. And if they’re making money mainly by collecting gobs of personal data, I think you have a right to be worried.
We don’t choose between experiences, we choose between memories of experiences. Even when we think about the future, we don’t think of our future normally as experiences. We think of our future as anticipated memories.
No matter how significant or life-changing your greatest hit or miss might be, neither even begins to define who you are. Each of us is a product of all our experiences and all our interactions with other people. To cite calculus, we are the area under the curve.
Sometimes our childhood experiences are emotionally intense, which can create strong mental models. These experiences and our assumptions about them are then reinforced in our memory and can continue to drive our behavior as adults.
No individual can be in full control of his fate-our strengths come significantly from our history, our experiences largely from the vagaries of chance. But by seizing the opportunity to leverage and frame these experiences, we gain agency over them. And this heightened agency, in turn, places us in a stronger position to deal with future experiences, even as it may alter our own sense of strengths and possibilities.
Some analysts think people come into our shops and then go and buy the product on the Internet, but the manufacturer knows if the customer can't see the product and assess it, they won't buy.
Learning to endure times of disappointment, suffering, and sorrow is part of our on-the-job training. These experiences, while often difficult to bear at the time, are precisely the kinds of experiences that stretch our understanding, build our character, and increase our compassion for others.
Our behaviour as an athlete is often determined by our previous experiences and how we dealt with those experiences. It is these experiences from past performances that can often shape what will happen in the future. It is for this reason that you learn and move on to be more mentally stronger as both an athlete and as a human!
I think body-image issues are not just a dancer thing. I think we're much more in tune and aware because the body is our instrument and art, and we stare at ourselves in a mirror all day, but I feel like it's something that every woman experiences and every girl experiences.
If you go to business school, and you put a product out there in the world, and it's working, the logic is to keep putting the same product out there. And I think that really bumps up against the creative process - and moviemaking, generally. And I think that our company really pushes against that.
In constructing our narratives, we identify which particular events or experiences were formative or transformative. In telling our stories, we also claim some authority over our own experiences and their meanings.
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