A Quote by Sarah Lacy
Unions inherently create an 'us versus them' dynamic that makes winning against a company's management the top goal, not serving customers, innovating, or in the case of education, teaching kids.
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Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers.
The number one use case for social media among our customers is around innovation - innovating with employees and with customers. For most businesses this is going to deliver the highest ROI.
The number one problem in our world is alienation, rich versus poor, black versus white, labor versus management, conservative versus liberal, East versus West . . . But Christ came to bring about reconciliation and peace.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
Relative to the taxi industry, Uber is a sustaining innovation; that is, it makes customers' lives better. Uber targeted mainstream markets with a better service for existing customers, and it succeeded in serving them better than the incumbents.
My favourite game has to be winning the Champions League against Chelsea in 2008, because nothing can top that. My favourite goal was at Wigan in 2009, which came late in the game and pretty much clinched the title for us that year.
It's not a case of us against them, it's a matter of melding all people's skills and resources to create a better world for everyone !
The goal wasn't to create a billion-dollar company. The goal was to create something useful where I could learn things.
The biggest threat to McDonald's lies within - and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.
At the end of your twenties, you realize you are inherently flawed, and that's great, and that's what makes you dynamic.
Reduce the layers of management. They put distance between the top of an organization and the customers.
The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.
The teaching of any science, for purposes of liberal education, without linking it with social progress and teaching its social significance, is a crime against the student mind. It is like teaching a child how to pronounce words but not what they mean.
Companies become rich because they find a way to serve others better. And if someone at your company is not serving your customers, it hurts more than your company; it hurts America.
I.B.M. was my college education, effectively. They were very good at teaching you management.
I celebrate teaching that enables transgressions - a movement against and beyond boundaries. It is that movement which makes education the practice of freedom.
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