A Quote by Shigeo Shingo

We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System. — © Shigeo Shingo
We have to grasp not only the Know-How but also 'Know Why', if we want to master the Toyota Production System.
The slower but consistent tortoise causes less waste and is more desirable than the speedy hare that races ahead and then stops occasionally to doze. The Toyota Production System can be realized only when all the workers become tortoises.
How many businesses do you know that want to cut their revenue in half? That's why the healthcare system won't change the healthcare system.
Why not make the work easier and more interesting so that people do not have to sweat? The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’
John Shook's experience shows just how important problemsolving is at Toyota - it comes before any other job skill for the graduate intake. When I joined Toyota in Toyota City (where for a time I was the only American) in late 1983, every newly hired college graduate employee began learning his job by being coached [...]
In an effective classroom students should not only know what they are doing, they should also know why and how.
Many good American companies have respect for individuals, and practice Kaizen and other TPS {Toyota Production System} tools. But what is important is having all of the elements together as a system. It must be practiced every day in a very consistent manner–not in spurts–in a concrete way on the shop floor.
I’m curious about things that people aren’t supposed to see—so, for example, I liked going to the British Museum, but I would like it better if I could go into all the offices and storage rooms, I want to look in all the drawers and—discover stuff. And I want to know about people. I mean, I know it’s probably kind of rude but I want to know why you have all these boxes and what’s in them and why all your windows are papered over and how long it’s been that way and how do you feel when you wash things and why don’t you do something about it?
Eventually, though, I came to the conclusion that I was the male equivalent of a Toyota Camry. You know: No one ever says, "I have to have a Toyota Camry." But most people who spend some time in a Camry start to like it. "It's pretty reliable," they think. "It doesn't have a lot of problems, and it's not bad to look at. You know what? I'd probably prefer a nicer car. But I can live with a Camry.
'How' is a great thing to know. 'Why' is the ultimate. I'm the 'why' coach. Why are we doing this? Why are we not doing that? Why is this not working? Those are the things I want to know.
I have a production company because this is the only job I know and this is the only career I have and the only industry I've ever worked in and the only contacts I have. It's like why wouldn't I produce?
Now all of us in our thirties are the first generation that get to say, "I don't know how I feel about that system, I don't know if I want kids, I don't know if I want to get married."
We know that the only alternative to private competition is government monopoly of enterprise. We know that when government monopolizes production, distribution, and employment, it is no longer the servant of men - it is their master. And, therefore, we know that economic liberty and political liberty are inseparable parts of the same ball of wax - that we must keep them both, or we shall lose them both.
You want to know why there's a Texas Rangers? Well, here's the answer. You know how the six-gun came around? Well, here's the answer. You want to know why Mexicans allowed Americans to settle Texas in the first place? It was fear of Comanches.
How many times... have you encountered the saying, 'When the student is ready, the Master speaks?' Do you know why that is true? The door opens inward. The Master is everywhere, but the student has to open his mind to hear the Masters Voice.
I would be a very demanding coach. I wouldn't yell and scream, but I want players that want what I want. And that's why I couldn't coach, 'cause I know how hard it is and I know how hard I want you to play. But everyone's not going to do what I want.
People who aren't addicts want to know why I became one. They ask whether I had a midlife crisis. I'm only speaking for myself now, but I've stopped asking why and how. It's all about surrender and acceptance. It doesn't matter why I am an addict.
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