A Quote by Stephen Covey

When the trust account is high, communication is easy, instant, and effective. — © Stephen Covey
When the trust account is high, communication is easy, instant, and effective.
"If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve. Your trust toward me becomes higher, and I can call upon that trust many times if I need to. I can even make mistakes and that trust level, that emotional reserve, will compensate for it. My communication may not be clear, but you'll get my meaning anyway. You won't make me "an offender for a word." When the trust account is high, communication is easy, instant, and effective."
Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.
The key to high-quality communication is trust, and it's hard to trust somebody that you don't know.
The key to high-quality communication is trust, and its hard to trust somebody that you dont know.
When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and your life.... In a company, high trust materially improves communication, collaboration, execution, innovation, strategy, engagement, partnering, and relationships with all stakeholders.
Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
Instant communication is not communication at all but merely a frantic, trivial, nerve-wracking bombardment of cliches, threats, fads, fashions, gibberish and advertising.
There sure are a lot of these 'instant' products on the market. Instant coffee, instant tea, instant pudding, instant cereal... instant dislike.
In many ways, effective communication begins with mutual respect, communication that inspires, encourages others to do their best.
Right and wrong do not exist in graphic design. There is only effective and non-effective communication.
Email, instant messaging, and cell phones give us fabulous communication ability, but because we live and work in our own little worlds, that communication is totally disorganized.
Trust is kind of this economic lubricant. When trust is high, morale is high. ... Higher trust environments produce individuals who are happier.
The way you build trust with your team is around super-clear communication in that instant when they say, 'I will be sad if you don't do X.' You have to say, 'We're not going to do X, and here's why, and believe me, you'll be much sadder later if I let you go do it and you spend a bunch of time on it and nothing ever happens.'
The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
When the trust is high, you get the trust dividend. Investors invest in brands people trust. Consumers buy more from companies they trust, they spend more with companies they trust, they recommend companies they trust, and they give companies they trust the benefit of the doubt when things go wrong.
A hallmark of high performance leaders is the ability to influence others through all levels and types of communication, from simple interactions to difficult conversations and more complex conflicts, in order to achieve greater team and organizational alignment. High performing leaders are able to unite diverse team members by building common goals and even shared emotions by engaging in powerful and effective dialogue.
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