A Quote by Steve Easterbrook
We are putting the customer at the center of everything we do and are directing our resources towards those innovations and investments that will strengthen our ability to deliver a better McDonald's experience over time.
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Putting together a sustainable budget requires that we all work together, that we focus our scarce resources on key priorities, and that we strengthen our capacity to deliver the best product we can for the American people. And that takes money.
As we continue to drive the benefits of integrating our enterprise skills, capabilities, and experience - what we call operating as 'One Boeing' - we will find new and better ways to engage and inspire employees, deliver innovation that drives customer success, and produce results to fuel future growth and prosperity for all our stakeholders.
Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.
The Resource Center will be able to map all of the resources in and around the Compton community while providing customized assistance that will be a vital asset to improving our ability to service our youth, adults, and families.
My aspiration is that M&M become one of the most customer-centric organizations in the world. If we focus on understanding our customers, we will be able to develop customer-centric innovations.
We're putting all of our energy into making it right. And we have already had several software updates. We've got a huge plan to make it even better. It will get better and better over time. We screwed up. That's the fact.
Those who have contributed great positive innovations to our society, from the pioneers of genetic understanding to the pioneers of the Information Age, have received a pittance compared with those responsible for the financial innovations that brought our global economy to the brink of ruin.
God uses suffering to purge sin from our lives, strengthen our commitment to Him, force us to depend on grace, bind us together with other believers, produce discernment, foster sensitivity, discipline our minds, spend our time wisely, stretch our hope, cause us to know Christ better, make us long for truth, lead us to repentance of sin, teach us to give thanks in time of sorrow, increase faith, and strengthen character.
The opportunities for using our financial resources to spread the gospel and strengthen the church all over the world are greater than they've ever been. As God raised up Esther for just such a time as hers, I'm convinced he's raise us up, with all our wealth, to help fulfill the great commission. The question is, what are we doing with that money? Our job is to make sure it gets to his intended recipients.
As we educate a child -- removing out of its path those obstacles over which we ourselves, in early days, have stumbled, and strengthening its mind with the aid of our own matured experience -- we, as it were, construct a new and better replica of ourselves, and thus enable the race to move slowly, but surely, forward towards the ultimate goal of existence -- towards perfection.
The way I regard those who hurt me today will affect how I experience the world in the future. In any encounter, we have a choice: we can strengthen our resentment or our understanding and empathy. We can widen the gap between ourselves and others or lessen it.
If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.
Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
For most people, an hour a day playing our favorite games will power up our ability to engage whole-heartedly with difficult challenges, strengthen our relationships with the people we care about most - while still letting us notice when it's time to stop playing in virtual worlds and bring our gamer strengths back to real life.
We rent one in three tuxedos in the U.S. and Canada, and if we make a mistake, our employees will deliver to the customer's home, office, or wedding. We get a couple hundred letters a week praising the service in our stores.
Strong focus on customer experience coupled with strategic investments in proprietary technology has helped us maintain a high net promoter score while empowering our hotel partners.
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