A Quote by Steve Easterbrook

Customers have access to information that gives them much more control over their lives. — © Steve Easterbrook
Customers have access to information that gives them much more control over their lives.
Power is generally defined as control over resources and control over access to resources, which often means control over other people because we're thinking about things like financial resources or shelter, or even love and affection, but we also possess resources that we sometimes can't access.
Control over the use of one's ideas really constitutes control over other people's lives; and it is usually used to make their lives more difficult.
Business people face increasing pressure from local and global competitors. They face customers who have more and more information about alternatives and more and more access to suppliers from all over the world. Given these pressures, business people are looking for approaches that make sense and will continue to make sense. I think many are fed up with management fads that may or may not provide any benefit and don't continue to work over time.
I define democracy as control by the people. Slaves are those who allow others to control their lives. Insofar as people succeed in solving their problems fairly and efficiently at a grassroots level, they retain control over their lives. Insofar as they delegate their problem solving to a higher authority, they lose control over their lives.
If the State does not enjoy a monopoly of violence, which then gives it the power to order people's lives and to compel them to obey decisions over which they have no control, or just limited control, then I think you have a consistently libertarian society.
Convincing isn't really possible in an age of customer control. Customers hold most of the cards today. They have good visibility into their choices, and they can easily share information with each other. Not only that, they don't like to be sold. But they do like to buy. Your job shouldn't be to convince customers to buy, but to help them buy what they want.
The access to information the web provides is both daunting and exciting. Information that was once secreted away in library stacks is now so much more easily available.
There is no question that if one were to ask whether we Americans are moving towards more liberty or more government control over our lives, the answer would unambiguously be the latter - more government control over our lives. We might have reached a point where the trend is irreversible and that is a true tragedy for if liberty is lost in America, it will be lost for all times and all places.
We all have so much access to the information on the Internet and in books, but we don't necessarily get that information in a usable way so that we can turn information into action.
[D]ecade after decade, through taxes and regulations, governments at all levels took ever-increasing control over people's lives, wealth, and property. The control grew exponentially, decade after decade. The rationale was that the control was necessary -- for society, for the poor, for the nation, even for freedom itself. Americans continued living their life of the lie: they continued believing that the more control government exercised over their lives and property, the freer they became.
There is no need for a fear of losing control over who is accessing the network to hold back the productivity benefits of flexible working. By examining their access strategy, businesses can implement practices that will keep data secure and control access what and from where.
A library is a place that is a repository of information and gives every citizen equal access to it. That includes health information. And mental health information. It's a community space. It's a place of safety, a haven from the world.
You have to understand not just what your customers need, but how and where they prefer to access information.
We have seen a central government taking more and more control over public education, over communications, over transportation, over every detail of our daily lives.
Complete and accurate surveillance as a means of control is probably a practical impossibility. What is much more likely is a loss of privacy and constant inconvenience as the wrong people gain access to information, as one wastes time convincing the inquisitors that one is in fact innocent, or as one struggles to untangle the errors of the errant machine.
Information is the most valuable commodity in the world today and this business is about giving people access to information that is relevant to their lives.
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